CIS Consultant
CIS Consultant
Posted on :
05-04-2025
Employer Active
1 Vacancy
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Job Description
Support and maintain applications provided by Carlson Wagonlit Travel as well as third parties
Investigate technical problems and their potential impact seek out solutions to issues and take timely action to resolve them
Participate actively in projects related to maintenance support and changes of Carlson Wagonlit Travels applications
Log and track client requests in the appropriate service management tools
Escalate client requests to appropriate internal or external teams
Constantly work and improve Client Satisfaction by performing all duties assigned meeting deadlines and effectively prioritizing workload
Represent Carlson Wagonlit Travel and Client Integration Services in a professional and positive manner
Genuine passion for customer satisfaction and capability of customer insight
Good organizational capabilities and mind set ability to manage multiple projects and work assignments
Flexibility and availability for nonEMEA opening hours 24/5 is being considered)
Clear thinking and cando attitude
ProblemSolving Skills: being able to quickly solve the issue is required.
Demonstrated ability to work collaboratively
Fluent in English possibly a second language
Required Experience:
Contract
Employment Type
Full Time
Key Skills
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