Customer Service Representative
Customer Service Representative
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Job Description
Working as a Customer Service Representative as the front line of our operations forging meaningful connections with our valued customers. You will deliver high levels of customer service to provide tailored repayment solutions based on the customers unique situation
Due to the level of clearance required for this role you must be an Australian Citizen to apply.
In this role you will;
- Manage inbound & outbound customer calls
- Assisting customers to formulate sustainable payment solutions
- Adhering to a schedule for maximum productivity
- Detailed and accurate file action notes for all interactions
- Comply with client & company policies & procedures
What Youll bring;
At Recoveriescorp we value your skills over your prior experience. Thats why in the first step of our recruitment process you will complete an interactive skills assessment through Vervoe. The assessment will allow you to experience real jobrelated tasks giving you an insight into what you will experience day to day while working with us and allow us to see your skills beyond your resume.
Keep an eye on your email including your junk folder so you dont miss out on the chance to join our team.
Hit Apply Now or contact for a confidential chat.
We are a 2025 Circle Back Initiative Employer we commit to respond to every applicant.
Whats in it for you;
Working at Recoveriescorp you will join a hardworking and supportive team. You will gain industryspecific knowledge and your contribution will help our customers to overcome situations of financial difficulty enabling them to move forward into a financially sustainable future.
You will also have access to a hybrid work environment an allowance to update your home office and opportunities for professional development.
Other benefits you can access include a half day on the last Friday of every month employee discounts income protection insurance 24/7 EAP support discounted health insurance health and wellness initiatives an annual unplugged day to support your wellbeing and cultural holiday swap to celebrate the days that mean the most to you.
About Us;
Recoveriescorp has been operating in the contact centre space for over 30 years. Our mission is to help communities build financially sustainable futures through successful and socially responsible credit experiences and were pleased to see our people live this mission everyday!
We understand that in order to achieve our mission we must engage a workforce that represents the diverse communities and customers we support across Australia and New Zealand.
Thats why we are committed to ensuring everyone is treated fairly with respect and provided with inclusive and equal employment opportunities. We encourage applications from people of all ages nationalities abilities and cultures including indigenous peoples; people from culturally diverse backgrounds; people with disabilities and all members of the LGBTQIA community.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
