Service Advisor
Service Advisor
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Service Advisor
Hodges Mazda has had the privilege of serving the Jacksonville community since 2016. As a family owned and operated business earning the trust of our customers employees and community is what drives us to be better. Our new stateoftheart facility gives us the necessary tools to serve our customers and employees at a higher standard.
Were one of the few operators in the industry thats growing today and were succeeding because we have a great team a strong business model a healthy and rewarding company culture and we are intensely focused on quality.
What Were Looking For:
We are looking for a dedicated Service Advisorto help grow our booming service department and provide our customers with exceptional experiences. The ideal candidate will flourish in a high volume import store have 5 years experience in the automotive industry and a proven track record not only in the production metrics but CSI as well. If this is you please apply to schedule an interview.
Our Core Values:
- Integrity
- Excellence
- Service
Benefits:
- Medical
- Dental
- Vision
- LTD
- Basic & Supplemental Life Insurance
- 401K
Responsibilities
- Greets customers promptly
- Obtains customer and vehicle information
- Clearly reports all vehicle symptoms as described by the customer
- Determines and recommends needed maintenance base on age mileage and vehicle history
- Prepares complete and accurate estimate of cost for labor and parts
- Establishes followup time
- Monitors the progress of each vehicle throughout the day updating customers frequently
- Verifies that final invoice reconciles with work performed on the repair order
- Explains all completed work and charges to customers
Qualifications
- Knowledge of automobiles
- Positive attitude
- High volume mentality
- CSI focused
Required Experience:
Unclear Seniority
Employment Type
Full-Time
