Title:Security Analyst
Location:Gurgaon India
Type of job:Fulltime
THIS IS NOT A 100 REMOTE ROLE; CANDIDATE MUST BE WILLING TO WORK FROM OFFICE (GURGAON) WHEN REQUIRED
About The Position
Our client is a cybersecurity technology innovator with a vision to empower organizations across the globe to quickly efficiently and costeffectively ready themselves to address omnipresent cyber risk. Built off years of Israeli cybersecurity experience we are looking to offer the broadest managed detection and response offering available today.
We are looking for experienced and highly motivated Security Analysts to join our journey. The Security Analyst is a frontline operations role and requires an understanding of various security assessments and engaging with customers on alerts remediation recommendations and escalations. This will be supported in this role from time to time by the Security Research Group.
Joining this team provides a unique opportunity to build a global security resource center and benefit from the best of Israeli cybersecurity talent and influence the direction of a worldclass offering in the cybersecurity domain.
Responsibilities Include
- Understand the product offering and customer cloud and security deployments/environments
- Triage and analyse various security assessments and timely investigate security incidents. Formulate communicate and engage with customers on related alerts and remediation instructions. This will include applying playbookdriven solutions initiating incident investigations/response and escalating to the Security Research Group as required.
- Promptly resolve customer tickets and be the first point of contact for customer escalations.
- Document assessments recommendations and customer engagements till resolution
- Work closely with multiple teams (CSM Security Research Incident Response Product) to resolve customer events/incidents/escalations and evolve the offering
- Share learnings and best practices amongst team members including keeping internal knowledge databases updated
Handle multiple competing priorities and high impact incidents/escalations
Requirements
- Bachelors degree in Computer Science/Engineering Electrical Engineering or related domain certifications
- 2 years experience in customerfacing operations roles with SOC/MDR teams handling multiple customers preferably in the cyber security/network security domains
- Experience in or knowledge of cybersecurity assessments and incident management
- Experience with security solutions such as SOC MDR SIEM SOAR WAF IPS DAM etc.
- Understanding the cybersecurity landscape including common threats and attack scenarios
- Experience with monitoring ticketing and CRM tools
- Strong team player with the flexibility to work in shifts in a 24x7x365 environment
- Strong communication skills including high proficiency in English
- Ability to deal with multiple customer profiles and personalities
Preferred Requirements
- Experience with cloud services (AWS Azure GCP)
- Knowledge of networking architecture and protocols (TCP/IP HTTP DNS TLS etc.
- Knowledge of Cloud security principles
- Security certifications such as CEH CSA OSCP OSWE or OSEE
Required Experience:
Manager