Hotel Guest Service Manager
Hotel Guest Service Manager
Posted on :
05-04-2025
Employer Active
1 Vacancy
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Job Description
What youll do
- Support the running of our day to day Front Office leading and inspiring our receptionists to create a memorable effortless TRIBE experience for our guests from when they arrive over the course of their stay and until they get their bill and head off again.
- Lead your team by example keeping them involved and motivated; help them feel empowered and supported confident in providing top experiences for our guests and comfortable turning to you with questions.
- Contribute to our success as a business by making sure the right rates are being used managing overbooking levels and working with the team to make sure we have a full and happy house.
- Making sure everything is running smoothly and looking sharp working with the team to find solutions to any hick ups.
Qualifications :
What we are looking for
- Hotel or leisure related experience in a similar role
- If youre familiar with Opera or similar front desk operating system and understand GDS that would be a big advantage.
- Individuals. Youre looking for a place where you can be you.
- Passion for hospitality whether thats a drink a meal an event or a bed for the night.
- Youre all about having a positive impact on the people you interact with leaving them with a memorable experience.
- Youre not precious. We leave our egos at the door and help the team.
- Youre up for doing things differently and trying (almost) everything once.
- If we got stuck in a lift together wed have a good time and share a few laughs.
- You want to be part of a team that works hard supports each other and has fun along the way.
- You are a natural at leading and managing a team someone who creates a tightknit community thanks to a handson management style and enthusiasm.
- You are a born optimist who always put our guests colleagues and communities first.
- You are your authentic self.
- You are a courageous Entrepreneur and can turn your hands to anything and are not frightened to explore and experiment.
Additional Information :
Whats in it for you...
- The opportunity to head up an exciting hospitality concept that is new to the London market.
- Join an innovative fastgrowing international group thats committed to not just building new hotels but building a global brand.
- The chance to challenge the norm and work in an environment that is both creative and rewarding.
- Become part of a team thats very passionate about creating great hospitality experiences.
- A competitive package and plenty of opportunity for development.
We look forward to welcoming you to the TRIBE!
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
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