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You will be updated with latest job alerts via emailCentral 1 cooperatively empowers credit unions and other financial institutions to deliver banking choice to Canadians. Central 1 provides critical services at scale to enable a thriving credit union system. We do this by collaborating with our clients developing strategies products and services to support the financial wellbeing of their more than 5 million diverse customers in communities across Canada. For more information visit www.central1.
What we offer:
*subject to employment agreement
Job Summary:
What youll being doing:
Acting as a subject matter expert on credit union regulatory compliance and Operations Manual Program content and documentation as it pertains to the Departments product lines (Account Openings Commercial Lending and Retail Lending).
Responsible for the development and modification of content with a focus on identifying and analyzing regulatory and legislative changes and describing their impact on credit union products and operations
Conducting industry research and staying current on best practices competitor products and emerging technologies.
Identifying and recommending opportunities to improve and streamline program content and departmental processes
Working with internal and external legal counsel team members and other stakeholders to ensure content is accurate and compliant with applicable law and governing regulatory bodies
Balancing the need for risk management against usability and member experience
Taking ownership for agreed upon deliverables within time cost and scope
Working with the Manager and other team members to ensure product releases are achieved according to agree upon and identified timelines
Engaging with other departments and participating on internal committees and working groups to mitigate risk for the credit union system and Central
Completing all assigned tasks and updating of all necessary tracking related to time spent budget and deliverables for content projects
Performing member call backs as required for inquiry escalations
Completing other projects as assigned
What youll have:
Undergraduate degree in Finance Business Administration Law or related field
5 years experience in a regulatory compliance and financial services role or an equivalent combination of education and experience
Strong understanding of financial institutions core products and services and operations
Experience reviewing analyzing and summarizing legislation regulations and/or case law precedents that pertain to financial institutions
Strong understanding of financial institutions core products and services and operations
Experience capturing and documenting complex regulatory requirements and resulting operational impacts
Ability to handle multiple projects and maintain a high degree of accuracy and attention to detail while working in an environment that is subject to frequent interruptions changing priorities and conflicting deadlines
Demonstrated experience in a customer service environment in face to face and nonface to face interactions
Experience with project management and time tracking software
Experience using Microsoft office suite (Word Excel Teams and PowerPoint)
Prior experience drafting policies and procedures at a financial institution is desirable
Resultsdriven achiever with exemplary planning organizational and timemanagement skills.
Strong analytical thinking with demonstrated talent for researching identifying scrutinizing improving and simplifying complex processes.
Ability to work independently and make sound judgments with limited direct supervision and guidance
Advanced interpersonal skills and the ability to exert influence within the team and across the organization
Highly developed problem solving and analytical skills
Adaptable technical writing skills with the ability to communicate across multiple audience types
Relevant professional certifications (CAMS CFE CRM) would be an asset but are not required
There are two vacancies for this roleone at an intermediate level and one at a senior level. Compensation will be determined on skills and experience.
Salary range: $75000$95000.
#LIHybrid
Central 1 is an equal opportunity employer and committed to building an inclusive workforce by creating an environment where everyone feels like they belong and has the opportunity to be successful. We welcome all applicants to join our diverse workforce and we will provide an accessible candidate experience including but not limited to accommodations to interview sites and alternate formats upon request to our Recruitment team.
Required Experience:
Unclear Seniority
Full-Time