Executive Director Administration

Site: Mass General Brigham Incorporated

At Mass General Brigham we know it takes a surprising range of talented professionals to advance our missionfrom doctors nurses business people and tech experts to dedicated researchers and systems analysts. As a notforprofit organization Mass General Brigham is committed to supporting patient care research teaching and service to the community. We place great value on being a diverse equitable and inclusive organization as we aim to reflect the diversity of the patients we serve.

At Mass General Brigham we believe a diverse set of backgrounds and lived experiences makes us stronger by challenging our assumptions with new perspectives that can drive revolutionary discoveries in medical innovations in research and patient care. Therefore we invite and welcome applicants from traditionally underrepresented groups in healthcare people of color people with disabilities LGBTQ community and/or gender expansive first and secondgeneration immigrants veterans and people from different socioeconomic backgrounds to apply.

Job Summary

Mass General Brigham (MGB) is an integrated academic health care system uniting great minds to solve the hardest problems in medicine for their communities and the world. MGB connects a full continuum of care across a system of academic medical centers community and specialty hospitals a health insurance plan physician networks community health centers home care and longterm care services. A nonprofit organization that is committed to patient care research teaching and service to the community MGB is one of the nations leading biomedical research organizations and a principal teaching affiliate of Harvard Medical School.

As Mass General Brigham (MGB) executes its strategy to become the integrated academic healthcare system of the future with patients at its center it established an operating segment within MGB named the Diversified Businesses Group (DBG) in 2023 to further support its mission of care delivery research education and community health. Currently the DBG is comprised of four businesses representing over $1.5 billion in revenue.

Reporting to the President of Diversified Businesses and Senior Vice President of Mass General Brigham the Executive Director DB Administration serves as the strategic and operational right hand to the Presidentdriving alignment across the organization and ensuring on highpriority initiatives. This role oversees business operations and supports the growth and performance of the DB portfolio enabling the President to stay focused on highvalue enterpriselevel priorities. The position works closely with DB leadership finance HR and enterprise services to enhance effectiveness accelerate growth and optimize resource allocation.

The Diversified Businesses Group (DBG) is entering a phase of accelerated growth increasing complexity and greater enterprise visibility. To support this momentum the Executive Director DB Administration role has been created as a businessembedded enterprisefacing leadership position that partners crossfunctionally especially with HR and other corporate functions to deliver operational excellence and strategic outcomes.

With ambitious growth targets over the next 510 years DBG must operate with both pace and precision. Building leadership capability and strengthening business alignment will be essential. The Executive Director plays a vital role in driving this effortbringing focus facilitation and agility along with the ability to lead from behind the scenes. This role is instrumental in helping the organization execute its priorities and realize longterm strategic goals.

Principal Duties and Responsibilities:

To support the growth of existing and new diversified businesses the Executive Director DB Administration will work collaboratively with multiple internal and external stakeholders to advance key initiatives related to the growth of the DBG portfolio. Working collaboratively with DBG company leaders and MGB Human Resources will be critical as this person will be responsible for the rapid acquisition assessment recruiting onboarding and development of the talent needed to fuel our growth.

Leadership Responsibilities:

• Partners with DB leadership to shape and execute enterprise business strategy driving alignment across operations HR and organizational effectiveness to accelerate growth.
• Serves as a senior integrator and advisor to the President directly supporting organizational effectiveness and of key strategic priorities. Also serves as a strategic thought partner to DB leadership proactively forecasting workforce and operational needs to support business scale and longterm growth objectives.
• Oversees and champions cultural initiatives in collaboration with leadership ensuring alignment with broader enterprise goals.
• Lead efforts to integrate cultural into leadership practices while maintaining an inclusive approach that fosters engagement across all levels of the organization.
• Develops and implements strategies that improve employee engagement across Diversified Business. Work closely with business leaders to identify challenges execute targeted initiatives and create a culture of continuous feedback and involvement. Utilize datadriven insights to measure engagement levels and drive meaningful improvements.
• Establishes and enforces operational policies and governance structures ensuring compliance with MGB corporate policies.

BusinessAligned Talent Strategy and Organizational Effectiveness:

• Drives organizational alignment and operational coordination across the DB portfolio ensuring seamless collaboration communication and businessside talent strategy to support growth.
• Partners with HR to architect and execute strategic workforce planning ensuring talent acquisition aligns with current and future business priorities.
• Serves as a businessside talent strategist leading executivelevel talent planning and informing recruitment strategies to ensure a strong pipeline of highimpact leaders.
• Designs and implements bestinclass onboarding programs to accelerate the integration and productivity of new DB talent.
• Expands DB leadership development initiatives in partnership with HR creating a structured learning and growth framework that supports organizational readiness and bench strength.
• Oversees DB performance management systems ensuring consistency with MGB processes and aligning systems with business outcomes including incentive structures to drive performance and retention.
• Leads businessside organizational design efforts to ensure talent structures and capabilities evolve with business needs in close partnership with HR and other enterprise stakeholders.
• Promotes a culture of respect and equal opportunity ensuring that talent strategies are aligned with business objectives.
• Drives leadership culture and transformation efforts building a highperformance environment through structured development engagement strategies and close collaboration with HR.
• Provides mentorship to Executive staff and other staff others as appropriate.

Communications and Engagement:

• Executes strategic engagement and communications initiatives ensuring enterprisewide alignment and business transparency.
• Partnering with the President DB and other leaders to develop themes agendas and content for touchpoints between the President and varying levels of the organization (e.g. Quarterly Leadership Meetings Town Halls MGB wide updates) to communicate strategic objectives and company progress and strengthen culture and connectedness among distributed workforces
• Implements highimpact internal communication frameworks leveraging digital platforms (Vitals Microsoft SharePoint and Teams and Distribution Lists) and engagement strategies for changing environments.
• Collaborates with other departments (finance human resources digital and clinical services etc. with the President DB and leadership team for key projects
• Establishes and maintains employee engagement dashboards ensuring leadership remains informed of workforce trends and organizational health.
• Leads and coordinates crossfunctional teams in project and other President DBdirected assignments makes recommendations identifies operational next steps for timely delivery. In this capacity the Executive Director functions as an extension of the President of DBs office ensuring enterprisewide alignment discipline and seniorlevel coordination.

Other Responsibilities:

• Identify and implement innovative technologies to improve administrative processes enhance data management and support the employees digital skills
• Drive a culture of continuous improvement encouraging ongoing professional development and staying abreast of administrative leadership trends and best practices

Qualifications:

• Healthcare knowledge and experience 5 years) preferred but not required
• Preferred experience supporting executives within professional services including consulting financial services or investment firms along with expertise in talent management. Exceptional project management and multitasking ability
• Experience in the development and administration of performance management incentive compensation talent assessment selection review and development processes.
• Understanding of the MGB ecosystem and culture (desired but not required)
• A combination of education and experience may be substituted for requirements
• Ability to work strategically and collaboratively across departments and with stakeholders at various levels.
• Sound judgment diplomacy resourcefulness flexibility communication skills and selfmotivation.

Skills/Abilities/Competencies:

• Proven ability to assess recruit and develop top talent.
• Possess strong interpersonal skills to effectively communicate with cross functional teams including staff at all levels of the organization. Politically savvy with proven experience in navigating difficult situations with multiple stakeholders.
• Highly motivated to successfully manage many projects and responsibilities simultaneously.
• Possess strong interpersonal skills to effectively communicate with cross functional teams including staff at all levels of the organization
• Strong problem solving and negotiation skills
• Ability to effectively conduct meetings both formal and informal
• Selfdirected thorough and committed to a collaborative team approach. Proven experience in a leadership role within healthcare administration.
• Strategic thinker with a resultsoriented mindset.
• Ability to adapt to a fastpaced and dynamic healthcare environment.

Supervisory Responsibilities:

• Direct Report to President DB.
• Direct Reports would include a Project Manager (to be hired) and EAs for the DBG Executive leaders

Fiscal Responsibility:

• Manages the budget for the DB Administration team ensuring effective resource allocation adherence to financial guidelines and fiscal responsibility. Maintains an understanding of the development and monitoring process for annual operating and capital budgets ensuring alignment with organizational financial guidelines; facilitates the annual budget submission process in collaboration with MGB budget offices. Ensures responsible stewardship of MGB resources making costeffective decisions while supporting operational and strategic objectives.

Working Conditions:

• Possible local travel to Mass General Brigham sites
• This position is hybrid. Required to travel into the office due to business needs generally 23x/week. Though good judgment on flexibility for more days as business needs require.
• While performing the duties of this job the employee is frequently required to sit; talk; or hear; reach with hands and arms. The employee is occasionally required to stand; walk; and stoop; kneel; or crouch. The employee must frequently lift and/or move up to 5 pounds and occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision distance vision and depth perception.
• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Normal office working conditions. The noise level in the work environment is quiet to moderate.

Physical Requirements

• Standing Frequently 3466
• Walking Frequently 3466
• Sitting Occasionally 333
• Lifting Frequently 3466 35lbs (w/assisted device)
• Carrying Frequently 3466 20lbs 35lbs
• Pushing Occasionally 333
• Pulling Occasionally 333
• Climbing Rarely (Less than 2
• Balancing Frequently 3466
• Stooping Occasionally 333
• Kneeling Occasionally 333
• Crouching Occasionally 333
• Crawling Rarely (Less than 2
• Reaching Frequently 3466
• Gross Manipulation (Handling) Frequently 3466
• Fine Manipulation (Fingering) Frequently 3466
• Feeling Constantly 67100
• Foot Use Rarely (Less than 2
• Vision Far Constantly 67100
• Vision Near Constantly 67100
• Talking Constantly 67100
• Hearing Constantly 67100

Hybrid

399 Revolution Drive

40

Regular

Day (United States of America)

Mass General Brigham Incorporated is an Equal Opportunity Employer. By embracing diverse skills perspectives and ideas we choose to lead. All qualified applicants will receive consideration for employment without regard to race color religious creed national origin sex age gender identity disability sexual orientation military service genetic information and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment.

Mass General Brigham Competency Framework