Account Manager
Account Manager
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Job Description
In our company our client relationships are our top priority. Were looking for a dedicated and personable account manager to maintain our clients accounts and serve as our main point of contact. Our ideal candidate will have a passion for helping others and a drive to provide exceptional customer service. Applicants should also be comfortable working with spreadsheets audits and other organizational software.
Objectives of this Role
Act as the main point of contact in all matters relating to client concerns and needs
Maintain accurate client records keeping track of any contract updates and renewals
Daily and Weekly Responsibilities
Take inquiries and requests from customers and address their needs
Stay on top of accounts making sure theyre receiving services that are within their budget and meeting their needs
Generate progress reports to give to clients and higherups within the organization
Identify upsell crosssell and renewal opportunities and communicate with the internal team regularly
Required
Should have knowledge of the statutory Compliances
Should have managed key accounts
Strong written and verbal communication skills
Required Experience:
Manager
Employment Type
Full-Time
