Salesforce Architect
Salesforce Architect
Posted on :
05-04-2025
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1 Vacancy
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Job Description
At Qualtrics we create software the worlds best brands use to deliver exceptional frontline experiences build highperforming teams and design products people love. But we are more than a platformwe are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit determination and a disdain for conventionbut most of all it requires closeknit highfunctioning teams with an unwavering dedication to serving our customers.
When you join one of our teams youll be part of a nimble group thats empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together by passing the mic and iterating until the best solution comes to light. You wont have to look to find growth opportunitiesready or not theyll find you. From retail to government to healthcare were on a mission to bring humanity connection and empathy back to business. Join over 5000 people across the globe who think thats work worth doing.
When you join one of our teams youll be part of a nimble group thats empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together by passing the mic and iterating until the best solution comes to light. You wont have to look to find growth opportunitiesready or not theyll find you. From retail to government to healthcare were on a mission to bring humanity connection and empathy back to business. Join over 5000 people across the globe who think thats work worth doing.
Salesforce Architect
Why We Have This Role
The Salesforce CRM Development team oversees a robust platform used for tracking all customer interactions across Sales Customer Success Demand Generation Field Marketing Finance and Internal Engineering. The team directly impacts the revenue of the company by building quoting tools and systemizing sales processes that aid our sales team in hitting their sales targets help retain customers through predictive modeling and facilitate data collection for executives to make real time decisions.
As a Salesforce Architect you will play a critical role in designing and delivering solutions for our enterpriselevel platform using Salesforce functionality. Your primary responsibility will be to design & recommend the best solution for a given set of requirements and articulate the tradeoffs involved in choosing one solution over another.
How Youll Find Success
- Acting as a trusted advisor and leader collaborating with process experts to design a vision and system architecture to streamline and systemize the companies most critical business processes.
- Bringing technology people and processes together through effective governance and expert communication and listening skills to ensure that designed solutions align with the business needs.
- Designing scalable streamlined integrated solutions between Salesforce and other technologies to ensure data quality and standardization across platforms.
- Educating & advising the development team on technical best practices.
How Youll Grow
- Continuously expand your technical knowledge and deepen your expertise by staying updated with the latest advancements in Salesforce products and technologies.
- Strengthen leadership abilities related to communication establishing vision and influencing and inspiring others.
- Expand your knowledge beyond the Salesforce platform by gaining experience in integrating Salesforce with other technologies and platforms.
- Build strong relationships through collaboration with business stakeholders executives and process experts within the organization.
- Establish yourself as a trusted advisor and goto person for technical guidance.
- Learn to embrace change explore emerging technologies and be open to learning new tools and frameworks. You will have opportunities to adapt your approach and solutions to meet evolving business needs and industry trends.
Things Youll Do
- Recommend the best solution for a given set of requirements and articulate the tradeoffs involved in choosing one solution over another.
- Ensure that the chosen solution will hold up over time scale as the number of users increases and minimize technical debt or manual changes.
- Possess broad and deep technical knowledge as well as listening communication and presentation skills.
- Identify the optimal solution for a business requirement and recommend using clicks code or a combination of both.
- Design the data model for Salesforce implementations to work in the holistic system landscape.
- Design technical solutions for identity and access data and process integrations and large data volumes and data privacy needs.
- Stay uptodate with Salesforce product capabilities and think quickly to address stakeholder needs.
- Design systems that are sustainable maintainable and scalable for future business growth.
What Were Looking For on Your Resume
- 10 years experience as either an administrator or developer in the Salesforce platform with significant experience in Salesforce architecture and design and a broad and deep technical knowledge of Salesforce products and integrations.
- Excellent communication and presentation skills.
- Ability to work collaboratively with business stakeholders process experts and technical teams.
- Experience in managing and leading teams including developers.
- Strong problemsolving and decisionmaking skills.
- Ability to think strategically and plan for the future.
- Salesforce certifications such as Salesforce Certified Architect are highly desirable.
What You Should Know About This Team
- Corporatewide impact: The system ownership and management extends across multiple departments and any changes made and implemented have a significant impact and high visibility throughout the entire company.
- Consistent learning: The system knowledge is vast and team members are encouraged to expand their scope as they progress in seniority. There are always opportunities for growth and learning.
- Collaboration: Implementing best practices for systems requires working collaboratively across departments such as Engineering Security Procurement and GoToMarket. Its a collective effort to ensure we have topnotch systems and deliver exceptional support for them.
Our Teams Favorite Perks and Benefits
- Experience Bonus program offering unique experiences on the 1year anniversary with the company.
- Global Wellness Reimbursement program to support employee wellness.
- Global Mental Health Benefit through Ginger providing 24/7 mental health support for employees and their dependents.
- Funding/reimbursements for Salesforce certifications.
The Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays plus one day selected by your organizational leader. These purposeful inperson days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week work where you want owning the integration of work and life.
Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability status as a protected veteran or any other protected characteristic.
Applicants in the United States of America have rights under Federal Employment Laws:Family & Medical Leave ActEqual Opportunity EmploymentEmployee Polygraph Protection Act
Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process to perform essential job functions and/or to receive other benefits and privileges of employment please let your Qualtrics contact/recruiter know.
Not finding a role thats the right fit for now Qualtrics Insiders is the onestop shop for all things Qualtrics Life. Sign up for exclusive access to content created with you in mind and get the scoop on what we have going on at Qualtrics upcoming events behind the scenes stories from the team interview tips hot jobs and more. No spam we promise! Youll hear from us two times a month max with fresh totally tailored info so be sure to stay connected as you explore your best role and company fit.
Employment Type
Full Time
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