Phone Triage LPNCMA
Phone Triage LPNCMA
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Salary Not Disclosed
1 Vacancy
Job Description
Sample of Duties:
- Review daily providerpatient schedule with Clinical Coordinator and clinical team to prioritize triage to plan for an efficient flow of patient care.
- Triage daily patient phone calls in order of priority to ensure acute care needs are addressed by an appropriate health care professional in a timely manner.
- Perform medication prior authorizations.
- Assist patients in scheduling preventative services.
- Assist with patient education as needed.
- Assist in contacting patients with abnormal lab/test results and schedule followup as ordered by the providers when requested.
- Assist clinical staff as needed to avoid interruption of delivery of services to patients.
- Counsel patients regarding lab tests medications procedures etc. as requested by physicians.
- Schedule referrals and appointments for specialized testing and procedures as requested.
- Performs general nursing care to patients. Administers prescribed medications and treatments in accordance with clinical standards.
Minimum Requirements:
- A valid and current State of Florida license to Practical Nurse (LPN) orcertification as a Medical Assistant (CMA/RMA)
- Excellent attention to detail and the ability to record information accurately
- Ability to handle all calls in a professional and compassionate manner
- One year of clinical office experience or a combination of medical education and work experience
- Prior pediatric experience is highly desirable
- CPR certification or ability to obtain upon hire
- Over 27 years of serving our Southwest Florida community
- Awardwinning physicians
- Health dental vision disability and life insurances
- 401(k) with company match
- Paid Time Off (PTO)
- Paid holidays
- Uniform allowances at hire and each anniversary
- Company paid CE courses with CEdirect
- Reimbursement for position required certifications and/or license
- Employee Assistance Program (EAP)
- Employee Resource Assistance Program (ERAP)
- Discounted legal and document services
Want to learn more about Physicians Primary Care of SWFL Visit us at and apply today!
Employment Type
Full Time
