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Job Location drjobs

Atlanta, GA - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Benefits:
  • Bonus based on performance
  • Employee discounts
  • Flexible schedule
  • Opportunity for advancement
  • Training & development
  • Wellness resources

BODYROK Studio Advisor

PART TIME or FULL TIME ATLANTA GA MIDTOWN LOCATION

BODYROK offers high intensity low impact workouts that will tone define and sculpt your body and mind in just 45 minutes. BODYROK is a rapidly growing company looking for likeminded fitness enthusiasts to join the team. At BODYROK we are committed to our mission of helping peopleteam members and members aliketo become the best version of themselves. Were looking for committed and dedicated individuals to help grow our business so that we can share the promise of BODYROK with more people.

The Studio Advisor provides customer service support to studio members and guests and supports the instructors in creating an overall positive environment for our community. As our Studio Advisor youll generate revenue by developing relationships with prospective new and existing members to increase membership enrollment and package purchases. Additionally you are expected to deliver the BODYROK Service Promise: contribute to running a clean friendly and wellmaintained studio and execute the team member basics of being on time and complying with the dress code.

This is an hourly position that provides a base hourly rate plus the potential to earn additional compensation for each sale you completeno limits no thresholds: just unlimited commissions.

Responsibilities:

Sales
  • Generate new business via inperson and email interactions; Connect with existing and potential members to identify sales opportunities that align with their needs
  • Promote specials such as member promotions class pack deals and the referral program
  • Successfully attain personal sales revenue targets
  • Reconcile and report all incoming and outgoing transitions
  • Promote and sell merchandise
Customer Service
  • Provide the highest level of customer service possible when communicating and interacting with guests
  • Ensure proper checkin procedures are followed; Greet all incoming members and guests thank guests for coming as they exit
  • Tour potential members through the studio and introduce guests to the facility equipment services and amenities
  • Monitor incoming emails / chats and provide timely and accurate responses to inquiries
  • Handle member service issues such as: change of address electronic funds setup or change and questions regarding billing and payments
  • Follow up with members that have enrolled to ensure we are exceeding expectations
Operations
  • Keep a clean and orderly studio by maintaining common areas bathrooms changing rooms towels/laundry and trash
  • Perform hourly bathroom and studio checks; Perform daily deep cleans of studio
  • Keep the front desk area and entryway clutterfree orderly and clean
  • Update Supply Request Log and Maintenance Log (depending on the issue)
Qualifications:
  • 12 years of customer service or sales experience preferred; Fitness or retail a plus
  • 12 years of MindBody software experience preferred
  • Competitive drive to succeed in commission sales and performancebased culture
  • Excellent customer service skills and ability to keep calm under pressure
  • Knowledge of sales practices and techniques
  • Basic computer skills
  • Strong communication skills in both oral and written
  • Friendly warm compassionate and welcoming personality; Easy to talk to and comfortable around new people
  • Independent selfstarter with the ability to initiate tasks and perform duties without direction/micromanagement
  • Reliable and hardworking with an excellent ability to multitask
  • Team player with a positive cando attitude
  • Strong organization skills and detailoriented
  • Comfortable operating in a fast paced dynamic work environment
Certifications / Educational Requirements:
  • High School Diploma or GED required
Physical Requirements:
  • In this role you will occasionally sit stand walk kneel and reach with hands and arms
  • Ability to lift and move up to 25 lbs
Work Environment:
  • While performing the duties of this job you will be regularly exposed to moving mechanical parts
  • The noise level in the studio environment is loud
  • Must be comfortable interacting with people and making them feel welcome
Benefits:
  • Flexible working schedule
  • Free dropin classes discounted membership and other class / retail perks
  • Opportunities for growth as part of the Atlanta BODYROK team
This position description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant.
Compensation: $10.00 per hour



BODYROK offers highintensity lowimpact workouts that tone sculpt and redefine your body and mind in just 45 minutes! We are a rapidly growing company looking for fitness enthusiasts who are: organized problemsolvers demonstrate excellent interpersonal skills and have a passion & excitement for our brand. We are seeking enthusiastic serviceoriented hardworking individuals to work in our fastpaced studios. Lets ROK!


Employment Type

Part-Time

Company Industry

About Company

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