Summer 2025 Housing Operations Assistant

St. Olaf College Student Employee Job Description

Job Title:Housing Operations Assistant

Department Name: Office of Residence Life

Length of Position:Summer Terms and Intersession. Initial training period tentatively set for April 26 2025 September 5 2025

Supervisor: Associate Dean of Students for Residence Life & Student Conduct/Designee

Pay Rate (Check One) Standard Hourly Ratex Supervisory/Special Skills Hourly Rate

Description/Purpose of the Position: This position provides business and administrative support for the Residence Life Team. The position acts as a representative for Residence Life. The individual will be responsible for organizing receipts bills and financial information. Business Service Assistants must be adaptable efficient and effective in their communication as well as work with limited supervision or within a projectbased team performance environment.

Summer Hours/week:

• If academic class is taken
  • Minimum 12 Maximum 20
• If no academic class is taken
  • Minimum 12 Maximum 40
• If the summer positions require student leaders to perform their role in the spring or fall semester the hours above are negotiated.

1. Compensation/Benefits
   1. Housing
      1. Doubleoccupancy room with a roommate of staff members choosing.
         1. If a roommate is not chosen this bed will be added to the vacancy list.
         2. Total housing cost for Summer 2025 is waived.
   2. Wage
      1. Any administrative hours worked outside of the oncall rotation will be paid at an hourly rate

Disclaimer: Work award is not capped during the summer term.. If employment ends before the agreed upon date payment

1. Responsibilities for this Position:
   1. Receive sort and distribute physical mail and documents
   2. Receive phone callsand direct them to the appropriate resources; manage call lists and make outgoing phone calls.
   3. Support data entry and assistwith creating and maintaining department files records and storage systems (physical and electronic).
   4. Assistwith housing records damage bills etc.
   5. Schedule meetings as requested.
   6. Attend all training inservices and development meetings requested by the Residence Life Office.
   7. Identifyand explain key financial working mechanisms of each residence hall and community.
   8. Attend/participate in staff meetings oneonone meetings with the supervisor and evaluation process.
   9. Manage office email accounts.
   10. Support opening and closing of the office
   11. Other duties assigned.

1. Duties Meetings and Time Commitments
   1. Average hours per week:
      1. HOA can expect a weekly average of up to 12 hours.
   2. Duty Rotation
      1. HOA shall serve between 7pm7am on weeknights and 24 hours per day on weekends. The duty phone must be held at all times during these periods to respond to resident issues and concerns.
      2. The HOA when oncall shall:
         1. Be accessible to provide secondary support to the campus (no more than 15 minutes away from campus)
         2. Servein the oncampus rotation as primary support when requested.
      3. Point of contact between student staff and the facilities operations teams after regular business hours
      4. Support front desk operations when requested
   3. Special Time Commitments
      1. Full Participation in Staff Training. This mandatory training will take place over up to six cumulative hours in late May/early June.
      2. Available to assist with summer housing transitions at beginning and end of summer term when applicable
      3. Assist with all other housing transitions including Fall Interim and Spring moveins and closing when applicable.
   4. Regular Common Meeting Time Requirement:
      1. Every Monday 4:00 p.m. 5:00 p.m.
      2. Meeting may be canceled when necessary
      3. Other meetings may be scheduled where necessary
   5. InService Time:
      1. 3rd Thursdays of each month 6:30 p.m. 7:30 p.m.
   6. Other Meetings/Trainings/Professional Development:
      1. There may be other opportunities to support the student staff in their role. Student staff members are expected to participate unless there are obligations communicated to the supervisor during the hiring process or academic schedule conflict.

1. Skills needed:
   1. Excellent interpersonal organizational and communication skills
   2. Ability to work both independently with little supervision and as part of a team
   3. High levels of motivation and willingness to learn
   4. Ability to pay close attention to details
   5. Excellent time management skills

1. Qualifications/ Experience:
   1. Must be enrolled in a degree program at St. Olaf College during the academic year and maintain good standing in academics and conduct.
   2. Must maintain a cumulative/semester GPA of 2.5 (if a student staff members GPA (semester/cumulative) falls below 2.5 their retention will be based on individual consultation.
   3. Students should have no pending cases active sanctions and/or resolved cases that would prevent effective performance as student staff members.
   4. Ability to act with discretion and exercise proper professional etiquette as it pertains to confidential information.
   5. Experience in Microsoft Office and Google Suite is required.

Physical and Environmental Factors

(Indicate frequency required in a typical shift for this position.

Travel: 0 of timeOperate Hand Tools:YesXNoOperate Equipment/Machinery:YesXNo

Required Dress Attire:Business CasualBusiness FormalUniformXOther: Relaxed / Informal AttireComments: