The Account Executive reports to the VP Sales and works within the sales department to seek out new business opportunities and clients to grow our customer base. This role is responsible for relationship building and learning both the clients needs as well as their technical landscape to create a qualified pipeline of targeted sales opportunities. The ideal candidate will utilize their knowledge of Meriplex products technology and services to act as a Subject Matter Expert (SME) to introduce their prospective clients to what Meriplex has to offer through strategic business cases that includes a Return on Investment (ROI). Solid financial acumen is essential. The Account Executive is held to specific quotas and KPIs which they will need to meet and exceed to be successful.
Key Responsibilities/ Duties:
- Responsible for providing excellent customer services to all assigned customers which is measured in the team and individual scorecard dashboards.
- Perform successful negotiations for competitive solution proposals highlighting Meriplex strategy of mutual business value.
- Proactively performing multiple prospective customer outreach and sales activities with an understanding that the majority of time will be spent in front of prospects; facetoface or virtually.
- Utilize CRM to provide accurate timely and detailed forecast funnel of opportunities to meet and exceed monthly quarterly and annual revenue goals.
- Interact with key stakeholders to ensure renewal and/or drive new sales through the finish line.
- Build and maintain rapport and trust within the organization through frequent communication responsive ownership of deliverables and respect for colleagues.
- Develop and maintain a high level of working knowledge about Meriplex products services and solutions.
- Possess a resultsdriven mindset to proactively develop business opportunities independently.
- Maintain an accurate and timely pipeline for reporting including management of customer/client data.
- Consistently engage directly with technology partners (EOM) providing updates on new opportunities as they develop.
- Actively participate in training sessions targeted at the sales team to maintain a high level of working knowledge about Meriplex products services and solutions.
- Learn and practice the Meriplex sales process for new logo acquisition to build and maintain a pipeline of opportunities 5x your quota.
- Set your team up for success with proper handoff of new logo customers to an Account Manager.
- Maintain/manage a marketing plan with our marketing team utilizing email webinars events etc. for your targeted prospects as well as assist with companywide marketing programs.
Knowledge Skills Abilities and Behaviors:
- Resilience and drive to meet and exceed your goals through strategic planning stellar relationship management and superior skills.
- Demonstrate strong interpersonal oral visual written communication and relationship management skills.
- Possess a strong desire for continuous learning.
- Confidently demonstrate your leadership skills.
- Maintain Salesforce regarding all open business opportunities consistent communication with your sales leaders about what help you need and overall updates on the business in your territory.
- Solid experience with common sales productivity technologies such as Salesforce marketing tools Microsoft Office Suite (Excel Word PowerPoint etc.
- Manage time efficiently meet personal goals and work effectively with other members of the team.
- Selfstarter who takes initiative and works well with limited direction.
- Comfortable with highly visible opportunity/funnel management and closed opportunities scorecard dashboards.
- Proactive nature to develop business opportunities independently.
- Proficient at handling escalated and/or elevated customer negotiations with professionalism.
- Work efficiently and accurately to always present a professional image to customers/clients and technology partners.
Education/ Experience:
- 3 years of B2B sales experience required. Selling experience should primarily include experience selling to IT/Finance/Operation executives with Managed Services experience a plus.
- Knowledge of various IT sales and business solutions involving: Intelligent Networks (WAN) Managed Security Services Managed Services Unified Communications as a Service Hardware Cloud and Disaster Recovery Services Professional Services all preferred.
- Intermediate or advanced CRM skills preferred.
- Bachelors degree preferred
Physical Demands:
Sedentary Work Exerts up to 10 pounds of force occasionally a negligible amount of force frequently and/or constantly having to lift carry push pull or otherwise move objects including the human body. Sedentary work involves sitting most of the time.
Disclaimer:
The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties responsibilities and qualifications required of employees assigned to this job.
Meriplex Communications and Meriplex Solutions are Equal Employment Opportunity Employers. Qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender perception or identity national origin age marital status protected veteran status or disability status.
Required Experience:
IC