Lead Cosmetologist

Sunseeker Resort Charlotte Harbor is currently searching for a Lead Cosmetologist!

The Lead Cosmetologist is responsible for overseeing all hair and nail services at the resort salon ensuring exceptional service delivery and guest satisfaction in alignment with the propertys core service standards and brand attributes

All duties are to be performed in accordance with Sunseeker Resorts state departmental and property policies practices and procedures.

Job Duties

• Provide leadership and guidance to the hair stylists and nail technicians fostering a positive and professional work environment.
• Deliver refined luxury service and meet the demands of a fastpaced environment with exceptional judgment and multitasking abilities.
• Perform hair services including haircuts blow drying styling treatments colors bridal hair extensions and makeup application.
• Provide nail care services including manicures pedicures and related services with attention to detail and quality.
• Maintain a clean sanitary and safe work environment for guests and associates adhering to state guidelines and resort standards.
• Stay informed about the latest trends in hair and nail care services products and techniques.
• Ensure all workstations are stocked and maintain inventory levels promptly notifying management of any reorders needed.
• Monitor equipment for damage or maintenance needs ensuring all tools are in optimal condition.
• Uphold professionalism and courtesy in all interactions with guests and team members.
• Enforce and comply with departmental policies procedures and standards ensuring consistency and excellence in service delivery.
• Actively participate in training sessions and workshops to enhance skills and knowledge.
• Provide excellent service consistent with the properties core service standards and brand attributes.
• Proactively seek to provide refined luxury service ensuring guest satisfaction.
• Meet the demands of a fastpaced environment by using good judgment and the ability to multitask.
• Practice teamwork create a positive work environment warmly interact with fellow team members and thank them when they lend assistance.
• Maintain complete knowledge of and comply with all departmental policies procedures and standards.
• Maintain complete knowledge of correct maintenance and use of equipment.
• Anticipate guests needs respond promptly and acknowledge all guests however busy and whatever time of day.
• Always maintain positive guest interactions.
• Proactively greet interact and assist resort staff in a professional manner to foster and promote a cooperative and harmonious work environment.
• Be familiar with all resort services/features and local attractions/activities to respond to guest inquiries accurately.
• Monitor and maintain cleanliness sanitation and organization of assigned work areas.
• Perform all other jobrelated duties as requested.

Minimum Requirements

Combination of Education and Experience will be considered. Sunseeker Resorts performs criminal background checks on all candidates. Candidates will need to be authorized to work in the US as defined by the Immigration Act of 1986. Sunseeker Resorts uses EVerify to confirm the eligibility of all newly hired employees to work in the United States. For more details on EVerify visit everify.

• High School Diploma GED or equivalent
• Minimum 21 years of age.
• Required current Florida Cosmetologist license.
• Minimum of three 3 years handson experience in haircuts styles color and special occasion styles
• Minimum of three 3 years handson experience in nail services and designs
• Minimum of two 2 years experience in guest service in a luxury resort day spa or hotel environment

Other Minimum Requirements

• Able to effectively communicate in English in both written and verbal forms.
• Ability to work varied shifts including weekends and holidays.
• Working knowledge of Microsoft Office
• Excellent customer service skills
• Ability to function well under pressure manage multiple priorities and meet established deadlines.
• Must possess mature personal discretion and sound judgment.
• Excellent organizational analytical and project management skills with particular attention to quality and detail
• Ability to function well under pressure manage multiple priorities and meet established deadlines.
• Possess interpersonal skills to deal effectively with guests and coworkers have professional appearance and demeanor.