Account Manager Mid Market
Account Manager Mid Market
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Job Description
Account Manager (Mid Market)
Workshop is looking for an ambitious Account Manager to drive customer growth and help them achieve long term value. Youll build strategic relationships with our midmarket customers and identify growth opportunities for their organization.
As an Account Manager youll identify customers within your segment that are ready to grow with Workshop either through increased usage or by adding to the features and channels they use. Youll partner with a Customer Success Manager (CSM) who ensures these customers are finding value through adoption and engagement.
The most successful candidates will create strong customer relationships and execute a proactive valuealigned sales process leading to highly engaged and successful customers.
As an Account Manager you will:
- Build strong relationships with Workshop customers aligning our solutions to successful customer outcomes
- Drive a proactive thoughtful and intentional expansion process
- Partner with your CSM to ensure the best customer experience possible
Meet or exceed monthly growth targets
- Stay current on Workshops everexpanding product offering
- Maintain accurate CRM records for relationship and deal management
To be successful in this position youll need:
- 2 years experience in a relationshipbased selling role; SaaS experience preferred
- Expert level Workshop product knowledge with the ability to adapt to an everchanging product catalog
- Proven track record of consistently achieving individual and team goals
- Comfort and expertise in managing multiple customer relationships with varying levels of complexity
- A proactive positive and ambitious mindset
- To be an excellent communicator among both internal and external audiences
About Workshop
Workshop is a fast growing venturebacked startup based in Omaha Nebraska and were on a mission to create more happy Mondays for employees everywhere. We build software to help internal communications teams create send and measure multichannel employeecentric campaigns.
Required Experience:
Manager
Employment Type
Full Time
