Appraisal Ordering Rep

Founded in 1963 FirstBank is Colorados largest locally owned holding company and we are still growing serving customers in Colorado and Arizona. Our growth can be attributed to one simple philosophy: do right by customers communities and employees which is at the center of the companys banking for good mantra. FirstBank believes that diversity equity and inclusion are part of everything we do both within and outside our company and we take pride in hiring and training a diverse and talented group. We strive to not only maintain a diverse workforce but also ensure our employee experience garners a sense of belonging is inclusive and equitable. FirstBank believes that a company is nothing without the people that comprise it. By joining the FirstBank team you will experience our great team culture with ample opportunity for growth. Theres an opportunity for everyone with positions across the company from Personal Banker and Call Center to Technology and Lending. Apply today to learn more and join the team!

A Brief Overview

The Appraisal Ordering Representative position is an entrylevel position designed for employees with: excellent customer service skills strong attention to detail ability to work in a fastpaced environment demonstrated ability to consistently meet appraisal ordering performance expectations and clearly communicate with other department employees bank officers loan support staff and external appraisal vendors.

What you will do

• Complete timely and efficient residential commercial and business collateral valuation report engagements.
• Communicate with external appraisal vendors as well as loan officers and loan support staff regarding appraisal assignments.
• Provide support to branch loan officers loan support staff and other loan operations staff for general appraisal engagement related questions clearly and professionally communicating ordering requirements.
• Maintain an understanding of the companys appraisal report requirements and reviewer limit thresholds to ensure reviews align with bank expectations and support the banks loan origination functions.
• Complete all assigned tasks within defined FirstBank Valuation Services core hours while operating in a high paced environment multitasking to manage ongoing workload and consistently meeting specified deadlines.
• Assist and provide feedback on appraisal ordering workflow procedures.
• Attend internal training classes and meetings as required to continually expand appraisal policies and procedures knowledge.
• Meet assigned Service Level Objective performance goals and appraisal compliance expectations.
• Perform other duties and projects as assigned.
• Understand and comply with all provisions of the Safety in the Workplace policy.

Minimum Requirements

• Entrylevel job with little or no prior relevant work experience in the function

Preferred Requirements

• Prior loan and/or appraisalrelated experience
• Demonstrated their ability to provide high levels of customer service
• A minimum one year of FirstBank employment or external appraisal related experience is preferred for this position.
• Encompass and LRM experience
• Real estate valuation experience

Knowledge Skills and Abilities

• Maintain a working knowledge of FirstBank appraisal engagement requirements
• Consistently provide quality customer service
• Maintain strong communication skills
• Multitask in a fastpaced environment with good time management skills
• Possess strong data entry and computer proficiency
• Detail oriented.

Working Conditions and Physical Requirements

• Frequently remains stationary throughout a typical business day
• Frequently operates a computer and other office machinery such as a calculator copy machine and computer printer
• Occasionally moves about inside the office to access file cabinets office machinery and other rooms
• Occasionally positions self to access drawers and shelves of various heights
• Frequently reaches for and handles paperwork and files
• Constantly communicates with customers coworkers and management inperson and on the phone
• Must be able to exchange accurate information
• FirstBank does not currently offer fully remote positions except as required by law. The actual number of inoffice days that may be required will vary by business unit role and business need.

Salary Range

$20 Per Hour to $26.30 Per Hour

Statement of Benefits

FirstBank offers a suite of benefits that support our employees professional financial physical emotional and spiritual wellbeing. Benefits currently offered with our positions include: Paid Time Off/paid leave programs 401K/Employee Stock Ownership United Healthcare medical MetLife dental VSP vision Employee tuition reimbursement Volunteer Time Off ShortTerm Disability LongTerm Disability and Group Life Insurance/AD&D


EOE/Affirmative Action

FirstBank is an EOE/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to age race color religion sex sexual orientation gender identity national origin genetic information disability veteran status or any other legally protected characteristic. FirstBank does not permit pay inequities. Anyone who believes they have been subject to pay inequity should immediately report their concerns to the Human Resource Department.

Colorado Job Application Fairness Act

Under Colorados Job Application Fairness Act you have the right to redact from any documents that you submit in connection with your application information that identifies your age date of birth or dates of attendance at or graduation from an educational institution. Should you wish to exercise your right to redact such information please redact it prior to submitting the documentation

*This job opportunity is expected to close on March 21st 2025*

*This job opportunitys deadline has been extended to March 28th 2025*

*This job opportunitys deadline has been extended to April 1st 2025*

*This job opportunitys deadline has been extended to April 4th 2025*