Senior Manager Sales Operations
Senior Manager Sales Operations
Posted on :
05-04-2025
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
05-04-2025
Job Description
About Us
At Resilience were creating a new category that integrates cybersecurity cyber insurance and cyber risk management.
Founded in 2016 by experts from across the highest tiers of the US military and intelligence communities and built by prominent leaders and innovators from the insurance technology and cybersecurity industries Resilience is rewriting the rules of how cyber risk is assessed measured and managed. Our integrated cyber risk solutions connect risk quantification software cybersecurity experts and A rated cyber insurance all purposebuilt for middle and large organizations.
Guided strongly by our mission and four core values transparency excellence grit and humility our culture uniquely blends many different backgrounds experiences and skills from across industries and geographies all focused on helping our clients and partners stay ahead of the bad guys. We are a cybersecurity company a Cyber and Tech E&Ofocused MGA a fintech startup and a data science powerhouse all purposefully built into one.
Resilience is proud to be backed by leading technology investment firms including General Catalyst Lightspeed Venture Partners Intact Ventures Founders Fund CRV and Shield Capital. With headquarters in San Francisco Resiliences team is globally dispersed with offices in New York Chicago Baltimore Los Angeles Toronto and London. Resilience offers insurance coverage through its licensed and appointed insurance agents and security services through its expert security team.
We are seeking a strategic and datadriven Sales Operations Manager to support the sales leadership team in optimizing sales performance driving operational efficiency and ensuring scalable revenue growth. This role will serve as a trusted advisor leveraging data insights process improvements and technology to enhance sales strategy and accountability. The ideal candidate is highly analytical detailoriented and experienced in managing sales operations forecasting and sales enablement tools.
This is a hybrid position located in our San Francisco CA office.
Responsibilities:
- Act as a trusted advisor to the CRO and revenue leaders helping to set and track sales strategy and performance.
- Implement datadriven decisionmaking to proactively identify risks forecast trends and assess business impact.
- Drive sales accountability by establishing and enforcing key performance indicators (KPIs) and standardized reporting.
- Enhance the Sales organizations rhythm and support the CRO in creating a sense of urgency and discipline within the sales team.
- Cultivate a culture of accountability and attainment ensuring every team member is aligned with and actively contributing to the companys revenue goals.
- Help drive the annual sales planning process ensuring sales capacity pipeline and revenue goals align with business objectives.
- Develop and maintain accurate sales forecasts pipeline analytics and performance dashboards.
- Implement operational processes and frameworks to support scalable and predictable revenue growth.
- Own and optimize the sales tech stack including CRM sales engagement tools and forecasting platforms.
- Ensure the sales team is equipped with the right tools processes and insights to maximize productivity and effectiveness.
- Assess and implement new technologies tools and processes to drive efficiency and effectiveness across the revenue organization.
- Foster a highperformance sales culture by implementing robust tracking and feedback systems to accelerate team performance and drive rapid .
Qualifications:
- Extensive knowledge of Hubspot or other CRM and Excel or Google Sheets
- Strong ability to work crossfunctionally and build internal relationships with Sales Customer Success Finance Marketing and the rest of the GTM team
- Experience working with a quotetocash system or processes
- Experience partnering with VPlevel and Csuite executives
- Deep understanding of GTM technology such as ZoomInfo and Gong and proven ability to drive system optimizations
- Analytical mindset with the ability to present findings to larger business groups
- You take ownership of your work proactively identifying challenges and driving solutions
- Thrives in a fastmoving growing team while maintaining a sharp focus on both process and details
- Minimum requirement of 5 years of relevant experience in Sales or Revenue Operations
$80000 $160000 a year
Depending on experience.
What Resilience Offers You
Innovative company culture
Flexible work schedules
Family paid leave
Paid healthcare for employees
401k
Professional development & career advancements
Flexible paid time off
Employee referral bonus
Accommodations and Accessibility
We want to ensure youre able to perform as well as possible in your interview. As part of that if you have any accessibilityrelated needs to ensure a comfortable visit please let us know. Well do our best to provide reasonable accommodations to suit your working style during your interview and if you join our team.
If you require a reasonable accommodation in completing this application interviewing completing any preemployment testing or otherwise participating in the employee selection process please direct your inquiries to our Human Resources team at
Beware of Job Scams
Resilience is excited to welcome talented individuals to explore career opportunities with us. However we urge you to stay vigilant against recruitment scams where fraudsters may impersonate our company. We will never ask for payments conduct interviews via chat rooms or contact candidates from personal email accounts. All job applications must be submitted through our official platform atlever and interviews will only take place via approved Resilience accounts. If you receive suspicious outreach or have concerns please contact us directly verify authenticity. Thank you for helping us maintain a safe and secure recruitment process.
Required Experience:
Senior Manager
Employment Type
Full-Time
Key Skills
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