Event Manager Macon Centreplex
Event Manager Macon Centreplex
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Job Description
Oak View Group
Oak View Group is the global leader in venue development management and premium hospitality services for the live event industry. Offering an unmatched 360degree solution set for a collection of worldclass owned venues and a client roster that includes the most influential highest attended arenas convention centers music festivals performing arts centers and cultural institutions on the planet.
Position Summary
The Event Manager will manage every aspect of their assigned events from the advance planning stages through the end of the event; hire train schedule and supervise all event staff; oversee building security and interact with local public safety officials to ensure events run smoothly; coordinate communication between event staff/security and delegate assignments; be responsible for and ensure overall customer and lessee satisfaction and experience.
This role will pay a yearly salary of $45000 to $50000.
For FT roles: Benefits: Health Dental and Vision insurance 401(k) savings plan 401(k) matching and paid time off (vacation days sick days and 12 holidays)
This position will remain open until April 11 2025.
About the Venue
The Macon Centreplex is comprised of the Macon Coliseum and Macon City Auditorium. The Macon Coliseum is home to tenant hockey team the Macon Mayhem and sits 9000 patrons. Family shows concerts trade shows GHSA among others are frequent entertainment in the venue. The Macon City Auditorium first opened in 1925 and has hosted iconic greats like Otis Redding The Allman Brothers and Little Richard. The venue hosts concerts weddings private galas comedy shows among other events in its 2500 seat space. The 10000 capacity Amphitheater is opened in Spring of 2024 with a capacity of 10000 patrons.
Responsibilities
Job Functions:
Advance plan service and supervise all events
Recruit train schedule and supervise event & security staff
Create work schedules for event & security staff delegate assignments and review performance/results
Provide leadership and guidance for event personnel
Recommend and evaluate required event staffing levels
Create and distribute detailed data sheets prior to every event
Prepare and approve biweekly payroll for all event staff and security staff
Analyze challenges identify alternative solutions and project consequences of proposed actions and implement recommendations in support of organizational objectives
Establish and maintain effective working relationships with lessees/clients coworkers parttime staff contractors patrons/public and municipal officials
Work a flexible schedule including long nights early mornings weekends & holidays as needed
Complete all duties with a customer service focus through teamwork & dedication to OVGs principles
Assist with the completion of preshow event financial estimates and postshow event settlements
Assist in the preparation of building to meet the requirements of upcoming events/shows
Advise lessees on services available from independent contractors for events
Function as a liaison between users of the facility and the facility staff
Coordinate communication between building staff and show staff from load in through load out
Investigate and resolve eventrelated complaints in a professional manner ensuring customer satisfaction.
Maintain equipment (radios metal detection wands etc. for all event and security staff
Make hospitality arrangements as needed
Communicate with municipal officials including police fire and medical services event staff and public to ensure security of patrons and events run smoothly
Review emergency planning procedures with all event staff for each event
Serve as Manager on Duty as scheduled
Nonessential Functions:
Experience with AutoCAD is preferred but not required
Other duties and responsibilities as assigned
Intellectual/Social Demands:
While performing the essential functions of this job the employee is continuously asked to multitask under time limits. Position requires constant attention to precise details and accuracy of specified standards including: following simple to complex (more than 3 steps) instructions and concentration which frequently extends beyond 30 minutes at a time. Employees in this role will constantly be in leadership role; this requires directing others either verbally or in writing to complete tasks in prescribed time frame.
This position also requires constant use of interpersonal skills including but not limited to: ability to direct/motivate/inform staff and foster collaboration ability to recognize and resolve conflicts and ability to openly communicate verbally and in writing with clients and coworkers.
Physical Demands:
While performing the essential functions of the job the employee constantly operates a computer and other office devices such telephones copy machines etc; occasionally moves about inside the office to access storage areas cabinets and office machinery; constantly communicates via telephone email and inperson with others to exchange accurate information; and constantly moves about the arena and event sites before during and after events to service clients and supervise staff. Walking and standing for long period of time are required on event days. Must be able to lift a minimum of 30 lbs.
Work Environment:
The essential functions of this position are performed indoors. The noise level in the work environment can range from minimal to loud during events depending on the incumbents location and minimal during nonevent times.
Qualifications
35 years of increasingly responsible experience in event management in a stadium convention center or public assembly facility setting
Bachelors degree from an accredited college/university with major coursework in facility management hospitality management business or related field
Ability to communicate clearly and concisely in the English language both orally and in writing
Strong computer skills in Microsoft Office applications word processing and Internet
Possession of or ability to obtain a valid drivers license
Knowledge of operational characteristics of events
Ability to identify the needs of users of the facility
Knowledge of crowd management and control techniques
Knowledge of customer service practices
Knowledge of principles of supervision scheduling and training employees
Knowledge of fire and public safety regulations
Familiarity with terminology used in entertainment/convention/public assembly settings
Strengthened by our Differences. United to Make a Difference
At OVG we understand that to continue positively disrupting the sports and live entertainment industry we need a diverse team to help us do it. We also believe that inclusivity drives innovation strengthens ourpeople improves ourservice and raises ourexcellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (protected class) including but not limited to veteran status uniform service member status race color religion sex national origin age physical or mental disability genetic information or any other protected class under federal state or local law.
Required Experience:
Manager
Employment Type
Unclear
