Location:
8162 S Priest Dr Tempe Arizona 85284 United States of America
We need someone who will manage an allotment of business entities (accounts) provide operational support and coaching support to ensure conformity to standards. Much of this position is KPIoriented working with respective parties to find root cause coordinate communication and seek solutions to become KPI compliant. The ability to multitask provide analytical support and possess a general curiosity is necessary. This job is a hybrid of coaching tech support project management and plan development.We need someone who is willing to learn a new business line and grow!
Responsibilities:
- Communicating with clients to ensure that all of their needs are understood and addressed
- Building strong client relationships to maintain rapport and promote growth
- Collaborating with various internal departments to ensure that they fulfill all customer requests
- Resolving complaints and keeping track of all processes that pertain to the clients desires
- Acting as the clients representative in a firm to ensure that their demands are met with a focus on improving the customer experience
- Collecting and analyzing data concerning consumer behavior to understand changing needs
Job Requirements:
- Bachelors degree recommend not required
- More education or experience may be preferred.
- Exceptional verbal and written communication skills.
- Ability to collect track and analyze large amounts of data.
- Adaptability and strong problemsolving skills.
- Excellent active listening skills.
- Ability to build rapport and collaborate with others within the company and externally.
- Understanding of consumer behaviors and industry trends.
- Extensive accurate product knowledge.
Skills/Required Knowledge/Tools:
Must have excellent written and verbal communication skills excellent interpersonal skill and the ability to work well in a team environment. The ability to work in a computerized environment using various software and online web programs.
Looking for 35 years of experience
Physical Demands:
The work is sedentary. Typically the person may sit comfortably to do the work. There many be some walking standing bending; carrying of light items such as papers books small parts; driving and automobile etc. No special physical demands are required to perform the work.
UHaul offers:
Full Medical coverage
Prescription plans
Dental & Vision Plans
New indoor fitness gym
Gym Reimbursement Program
Registered Dietitian Program
Weight Watchers
Onsite medical clinic for you and your family
Career stability
Opportunities for advancement
Valuable onthejob training
Tuition reimbursement program
Free online courses for personal and professional development at UHaul University
Business and travel insurance
You Matter Employee Assistance Program
Paid holidays vacation and sick days
Employee Stock Ownership Plan (ESOP)
401(k) Savings Plan
Life insurance
Critical Illness/Group Accident
24hour physician available for kids
Subsidized gym/ membership
MetLaw Legal program
MetLife auto and home insurance
Mindset App Program
Discounts on cell phone plans hotels and more
LifeLock identity Theft
Savvy consumer wellness programs from health care tips to financial wellness
Dave Ramseys SmartDollar Program
UHaul federal credit union
Wellness Program
UHaul Holding Company and its family of companies including UHaul International Inc. (UHaul) continually strives to create a culture of health and wellness. Consistent with applicable state law UHaul will not hire or rehire individuals who use nicotine products. The states in which UHaul will decline to hire nicotine users are: Alabama Alaska Arizona Arkansas Delaware Florida Georgia Hawaii Idaho Iowa Kansas Maryland Massachusetts Michigan Nebraska Pennsylvania Texas Utah Vermont Virginia and Washington. UHaul has observed this hiring practice since February 1 2020 as part of our commitment to a healthy work environment for our team.
UHaul is an equal opportunity employer. All applicants for employment will be considered without regard to race color religion sex national origin physical or mental disability veteran status or any other basis protected by applicable federal provincial state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.
Required Experience:
IC