Epic Principal Trainer - MST Build Specialist
Epic Principal Trainer - MST Build Specialist
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Job Description
Current Employees:
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The University of Miami Health System UHealth IT Department has an exciting opportunity for a FullTime Epic Principal Trainer MST Build Specialist.
The Epic Principal Trainer MST Build Specialist supports the Universitys clinical systems required for patient care and maintains a solid understanding of the overall integration of business applications to provide training and support to staff members. Epic Principal Trainer MST Build Specialist assumes responsibility for training environment build elearning module design and production training delivery and exercises curriculum development manual creation and revision and promotion of patient safety by reinforcing appropriate system usage in the delivery of robust patientcentered care. The incumbent maintains the scope schedule and quality of training as well as maintains current knowledge of UHealths policies procedures and business operations.
Core Responsibilities:
Participates in preproduction simulations workflow integration testing and validation of system functionality.
Provides enduser training on the various clinical systems applications supported by the IT Training department.
Develops training project plans in correlation with IT project planning and guidelines to meet implementation deadlines.
Develops lesson plans and curriculum design training manuals classroom exercises competency assessment and testing and online computerbased learning modules in support of employee roles and job functions that need to use clinical systems to complete their work.
Participates in application testing simulations and golive activities including production.
Collaborates with analysts on application changes and new features to develop training strategies.
Reviews the interaction with stakeholders the business community and endusers to ensure training meets UHealths business/clinical needs.
Reviews the status of projects and issues on an ongoing basis with leadership.
Analyzes designs builds tests and troubleshoot application and technical issues related to training environments (MST).
Participates in oncall scheduling as required.
Adheres to University and unitlevel policies and procedures and safeguards University assets.
Department Specific Functions:
As an Epic Principal Trainer MST Build Specialist you will report to the Senior Manager of the group and will be responsible for:
Providing oversight and leadership to Credentialed Trainers on the training team
Assisting Epic Lead Trainer with the MST development across the Epic training team
Leading the training team in communication of training policies coordination of required training and managing all aspects of classroom and virtual training
Collaborating with key stakeholders endusers and training team members to optimize the training experience
Serve as a primary support contact for training endusers
Lead all phases of training maintenance and
Lead the analysis of new training releases and validate the impacts to the workflow
Lead the identification and troubleshooting of issues that arise and guide the team to resolve them
Support junior staff members in the evaluation and resolution of training issues identification and implementation of training changes retrieval of requested data and daytoday training operations
Collaborate with analysts on training changes to ensure optimal and maintenance of training strategies
Review build test and assist lead trainer with managing and troubleshooting technical issues related to training environments (MST)
Work with stakeholders business community and end users to ensure training meets UHealths business/clinical needs
Maintain regular communication with team members including participating in 1:1 and weekly team meetings
Review the status of training rollouts and issues on an ongoing basis with leadership
Participate in an OnCall schedule on a rotational basis to provide end user support and address urgent issues as needed
Become knowledgeable about UHealths policies procedures and business operations
This list of duties and responsibilities is not intended to be allinclusive and may be expanded to include other duties or responsibilities as necessary.
CORE QUALIFICATIONS:
Bachelors degree in relevant field
EpicCare Ambulatory Certifications preferred.
Minimum 3 years of relevant experience preferable in healthcare or healthcarerelated organization.
Familiarity with physician practices workflows hospital outpatient departments and patient experiences within your organization
Understanding of a wide array of integration points including scheduling lab radiology billing and inpatient clinical
Familiarity with case or care management workflows and wellness programs preferred
Familiarity with or background in quality reporting initiatives such as PQRS ACOs/MSSP and MU preferred
Familiarity with health plan concepts and workflows preferred
Extensive understanding of the Epic Master Training Environment build preferred
Skill and experience in adult education preferred
Ability to communicate effectively in both oral and written form.
Ability to maintain effective interpersonal relationships.
Ability to recognize analyze and solve a variety of problems.
Ability to analyze organize and prioritize work under pressure while meeting deadlines.
Proficiency in computer software i.e. Microsoft Office).
Ability to process and handle confidential information with discretion.
Ability to work evenings nights and weekends as necessary.
Any relevant education certifications and/or work experience may be considered.
#LIAS1
The University of Miami offers competitive salaries and a comprehensive benefits package including medical dental tuition remission and more.
UHealthUniversity of Miami Health System South Floridas only universitybased health system provides leadingedge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center we are proud to serve South Florida Latin America and the Caribbean. Our physicians represent more than 100 specialties and subspecialties and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching research and patient care. Were the challenge youve been looking for.
The University of Miami is an Equal Opportunity Employer Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information.
Job Status:
Full timeEmployee Type:
StaffPay Grade:
H11Required Experience:
Staff IC
Employment Type
Full-Time
