Ecolab is currently seeking candidates for a Sr. Application Specialist role to support the Nalco Water Downstream business in Regina Saskatchewan.If you are a passionate technical professional that likes to work in an autonomous handson environment we invite you to apply.You will be primarily responsible for working with Sales Representatives on executing service plans in strategic district accounts.This will involve the completion of agreedupon contractual services in your assigned accounts and providing customers with problemsolving support.You will also assist District Sales Representatives with startups of both new applications in current customers and in transitioning competitivelyheld accounts. This position will also require you to build strong relationships with your assigned customer base to generate a high level of customer satisfaction.
Whats in it For You:
- The opportunity to take on some of the worlds most meaningful challenges helping customers achieve clean water safe food abundant energy and healthy environments.
- The ability to make an impact with a company that is passionate about growth.
- The support of an organization that believes it is vital to include and engage diverse people perspectives and ideas to achieve our best.
What You Will Do:
- Provide routine service support to Sales Representatives in strategic district accountsto execute agreed upon customersystem assurance and continuous improvement plans.
- AssistSales Representatives with plant surveys of prospective customers.
- Assist Sales Representatives with startups of new applications in both existing customers and new accounts.
- Develop strong relationships with the key stakeholders in the strategic district accounts where you provide service support to other District Sales Representatives.
- Provide technical support to customers; identifying and resolving customer pain points escalating as required.
- Engage in problemsolvingby performing system analysis interpreting data and providing written recommendations to ensure customer operations are performing at optimal levels.
- Supportservices include sample testing light maintenance customer service service report generation chemical ordering chemical inventory management general labor activities.
- Actively support innovations and technology in the strategicdistrict accounts where you provide your support to District Sales Representatives.
Position Details:
- This position will be based in Regina SK with travel to the surrounding areas
- Some overnight travel may be required
Minimum Qualifications:
- Post Secondary diploma and 4 years related industry experience
- Must have a valid drivers license and acceptable motor vehicle record
- Able to travel to the US for training/meetings
- No immigration sponsorship is available for this position
Physical Demands:
- Must have the ability to Lift/Push/Pull/Carry up to 55 pounds chest high
Preferred Qualifications:
- Post Secondary diploma or degree in engineering or chemical technology
- 4 years of successful technical sales or field sales support experience
- Strong mechanical aptitude
- Knowledge of and experience in materials scheduling and inventory processes
- Practical computer application literacy including Microsoft Office and the ability to learn internal business systems.
- Prior experience that required excellent communication skills a strong work ethic and the ability to multitask.
- Experience in oil and gas industry preferred
- Previous Refinery/Petrochemical experience
- Water treatment or specialty chemical industry experience
- Working knowledge of boilers cooling towers and wastewater treatment systems
#lica
Required Experience:
Senior IC