Patient Coordinator
Patient Coordinator
Posted on :
05-04-2025
Employer Active
1 Vacancy
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Job Description
SBA Dermatology now a part of Sanova Dermatology iscurrently searching for a professional enthusiastic selfdriven Patient Coordinator. The ideal candidate views themselves as a Director of First Impressions. They should be outgoing and friendly with a gregarious personality and a natural talent for customer service.
ESSENTIAL RESPONSIBILITIES AND DUTIES:
Provides excellent customer service to our patients both during their checkin and checkout process
Assists in the scheduling of patients maintaining updated patient charts and facilitating the communication with physician and clinical staff
Obtains updated medical history and other necessary outstanding paperwork from established patients
Communicates account information to patients regarding balances or credits on their accounts.
Provides excellent customer service to our patients both during their checkin and checkout process
Assists in the scheduling of patients maintaining updated patient charts and facilitating the communication with physician and clinical staff
Obtains updated medical history and other necessary outstanding paperwork from established patients
Communicates account information to patients regarding balances or credits on their accounts.
Processes all payments due after services rendered
Represents physicians practice in a professional manner to all external contacts and visitors at all times
Supports the goals and objectives of the practice while delivering excellent patient care that is second to none
Assures adequate knowledge teamwork and efficiency in carrying out tasks
Assists in training new front office employees when applicable
Assists Operations Manager with other duties as needed
Supports the goals and objectives of the practice while delivering excellent patient care that is second to none
Assures adequate knowledge teamwork and efficiency in carrying out tasks
Assists in training new front office employees when applicable
Assists Operations Manager with other duties as needed
EDUCATION / EXPERIENCE / SKILL REQUIREMENTS:
Minimum 2 years medical experience required dermatology experience is strongly desired
Working knowledge of medical terminology and HIPAA regulations
Call Center and insurance verification experience is a plus
Nextech and/or EMR software experience is desired
Selfdirected and able to work independently
Friendly and courteous at all times
Must possess excellent communication and customer service skills
Uses consistent good judgment and discretion
Passionate about the beauty and aesthetic industry
Aptitude to perform cosmetic and medical responsibilities
Experience delivering high quality customer service to affluent patients
Caring emphatic and patient
Positive attitude flexibility to work with different personalities and proven ability to work as team.
Warm friendly outgoing personality and professional appearance
Ability to prioritize and work efficiently in a fastpaced environment while still sensitive to special patient concerns and needs in cosmetic dermatology.
Selfstarter: desire to learn required skills and take initiative in your training.
Strong work ethic: report to work on time committed to delivering the best medical and customer service experience willing to go the extra mile for both coworkers and patients.
Schedule flexibility: ability to work MF with no hour restrictions.
Ability to work under moderate supervision both independently and as part of a team
Demonstrated ability to work in a pleasant and professional manner with patients coworkers and supervisors.
Minimum 2 years medical experience required dermatology experience is strongly desired
Working knowledge of medical terminology and HIPAA regulations
Call Center and insurance verification experience is a plus
Nextech and/or EMR software experience is desired
Selfdirected and able to work independently
Friendly and courteous at all times
Must possess excellent communication and customer service skills
Uses consistent good judgment and discretion
Passionate about the beauty and aesthetic industry
Aptitude to perform cosmetic and medical responsibilities
Experience delivering high quality customer service to affluent patients
Caring emphatic and patient
Positive attitude flexibility to work with different personalities and proven ability to work as team.
Warm friendly outgoing personality and professional appearance
Ability to prioritize and work efficiently in a fastpaced environment while still sensitive to special patient concerns and needs in cosmetic dermatology.
Selfstarter: desire to learn required skills and take initiative in your training.
Strong work ethic: report to work on time committed to delivering the best medical and customer service experience willing to go the extra mile for both coworkers and patients.
Schedule flexibility: ability to work MF with no hour restrictions.
Ability to work under moderate supervision both independently and as part of a team
Demonstrated ability to work in a pleasant and professional manner with patients coworkers and supervisors.
PHYSICAL REQUIREMENT AND WORKING ENVIRONMENT:
Position is in a fastpaced office environment. Correctable eyesight to 20/20 and hearing required. Must be able to sit stoop or stand for extended periods of time. May require occasional lifting up to 20 lbs. Most work is performed in an office environment and requires both desk and counter work. Frequent contact with employees patients and outside agencies.
HOURS: Monday through Friday 7:45 a.m. 5:00pm *(required to stay until the last patient checks out); some Saturdays are required.
At Sanova employees are our most valuable resources and an integral part of our success.Come see what its like to have an amazing employee experience with one of the best teams in the Dermatology world. This is a great opportunity which will allow you to gain valuable experience while working in an upbeat environment with the potential to grow in your career.
PERKS OF JOINING OUR TEAM!
- Competitive Salary
- Great Healthcare Plan for you and all dependents (we help you out with the cost!
- Voluntary Dental Vision STD and Life
- Retirement contribution with Company match
- Company provided life insurance
- Paid Time off (PTO)
- Parental Leave
- Paid holidays
- Company sponsored events
- Employee rewards and recognition programs
- An environment in which you can balance great work with a great life
SBA Sanova Dermatology is an Equal Opportunity Employer
Required Experience:
IC
Employment Type
Full Time
Key Skills
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