Parts Specialist
Parts Specialist
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$ 23 - 29
1 Vacancy
Job Description
This individual will perform a variety of customer service promoting displaying and stocking duties related to the parts sales receiving and delivery of parts and accessories that contribute to the efficient safe and profitable operation of the parts department. They will assist customers by properly identifying needed items using electronic parts catalogs and other available resources. They will merchandise invoice and make any necessary entries to the inventory control system based on company guidelines.
$23 $29 / hour
Compensation & Benefits:
- Eligible for profit sharing which is based on department profitability and individual performance
- Comprehensive benefits package
- Training and development as well as opportunities to grow within the organization
Specific Duties Include:
Assist in keeping parts department clean and professional.
Record all sales (including lost sales) and/or customer transactions using Company provided systems/tools (i.e. PFW) and guidelines.
Assist in maintaining the retail sales floor and displays to meet or exceed the dealerships standards and ensure customer satisfaction.
Take a proactive approach to inventory control by assisting and or reporting discrepancies.
Ensure internal and external customers receive the correct parts in a timely manner.
Receive ship and store parts as needed in accordance with DOT local state and federal guidelines.
Proactively study and stay current on industry and product information.
Pick up and deliver parts for customers and vendors as needed.
Mark and store parts in stockroom according to prearranged system and assist with cycle count duties.
Follow all safety rules and regulations while performing work assignments and adhere to all policies and procedures as specified in company manuals and as directed in the employee handbook.
Conduct self in the presence of customers and community so as to present a professional image of RDO Equipment Co.
Proactively seek and participate in available companysponsored training in an effort to develop and advance knowledge base and skill set.
Participate in all company/location driven communication efforts including open book meetings huddles department meetings and other related efforts.
Maintain a positive and professional working relationship with peers management and support resources with a constant commitment to teamwork and exemplary customer service.
Perform all other duties as assigned by management in a professional and efficient manner.
Job Requirements:
Formal parts training and or industry experience
Understanding of mechanical and technical terms
Knowledge of parts operating systems preferred
Computer skills
Strong organizational skills
Interpersonal skills
Customer service skills
Candidates must have valid work authorization and be able to work in the U.S. without company sponsorship
Required Experience:
Unclear Seniority
Employment Type
Full-Time
