Service BDC Representative
Service BDC Representative
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Drive your career forward Dan Wolf Automotive Group is hiring and we want to talk to you!
Can you multitask are an excellent listener and have strong verbal communication skills. If so this may be the position for you. As aBDC Service Representative youll play an important supporting role in the success of our business by ensuring that customers are satisfied.
The Service Business Development Representative (SBDR) is responsible for answering inbound service phone calls making outbound calls and managing live chats all while demonstrating the high level of professionalism that Dan Wolf Automotive Group is known for. This position plays a vital role in driving customer satisfaction promoting dealership services and contributing to the overall growth of the service department. This fulltime position works 4 weekdays and Saturday. If your qualifications match our request and you have an interest in growing with a great team this could be your position!
WE OFFER:
Paid Vacation after 90 days
Eligible for up to 5 weeks of Paid Vacation
Paid Holidays
5day work week
Paid Training
Growth opportunities
Excellent Health Dental & Vision Insurance
401K
Positive & motivating work environment
$20.00 Per Hour
RESPONSIBILITIES:
Wow customers with an unmatched level of customer service
Handle all outbound phone appointments
Deliver inquiries/messages intended for other service personnel and departments promptly
Speak directly with customer to assist with all inquiries issues and offer additional services
Use scripts
REQUIREMENTS:
Positive Attitude
Good verbal and written communication skills
Selfmotivation and self sufficient
Proficiency with Microsoft Word Excel and Outlook
Drive to succeed customer expectations
Excellent organizational skills
Auto Auto Service Customer Care Customer Service Customer Service Representative Customer Service Rep Business DevelopmentBDC Internet Agent
Required Experience:
Unclear Seniority
Employment Type
Full-Time
