Service and Commissioning Officer

An exciting opportunity has been created for a Service and Commissioning Whizz at GTE Technology. Embedded in our sales team this role will bridge any gap between our service and spare parts customers and our technical teams while supporting team members working at customer sites.

The purpose of the role is to:

Ensure customer service remains at the forefront of everything we do at GTE Technology;

Respond to service and spare parts customer enquires via phone email and online GTE Technology portal then follow through each enquiry liaising with various internal stakeholders until delivery for our customer

Support onsite works through planning and booking of logistics

Prepare teams to conduct onsite works at customer locations through prebriefings and issuing of required equipment resources and technology

Support Sales and Company Directors in Hosting Customers at GTE HQ

Improve processes and procedures within Service and Commissioning function; and

Keep accurate records and comply with statutory regulations

Proactively contact customers to schedule servicing requirements and arrange periodical orders

Support production engineering with service and spare parts manufacturing requires and releasing service and spare parts in to manufacture

Obtain supplier quotes for service and spare parts requirements

To be considered for the role you must have:

A sound mechanical aptitude

Intermediate or better skills in Microsoft Office Suite ERP usage and computers overall

A customercentric approach with high attention to detail

The ability to work to deadlines prioritise and effectively manage competing and changing priorities while understanding the impact of your role on others

Exemplary organisational skills

A Diploma or Degree in Mechanical Engineering or similar Solid Works experience and/or Manufacturing or associated industry experience would each create a distinct advantage for your application.

At GTE Technology its more than just a job.

Our goal remains unchanged: to empower specialist staff to grow and develop their careers at GTE Technology and contribute to a sustainable business from which everyone will benefit.

What is GTE Technology

At the core we are a familyowned business with a passion for delivering quality products unique to our customers with the same GTE Technology quality and care.

But what does that mean for you Why join us

Aside from being one of the most secure industries in Australia. GTE Technology is growing expanding developing new products breaking into new and existing markets and constantly thinking outside the square for more efficient ways to deliver our products across the globe. Here you will be anything but a cog in a wheel youll be valued recognised listened to and your skills will be developed used and tested.

Whats on offer in a career at GTE Technology

Competitive salary package

Opportunities for travel

Growing global organisation based in Ballarat

Monthly employee recognition awards

Fun coffee loving team (we cater for all hot drinks though!

Onsite annual flu vaccines

Opportunities for growth and development

Developing new products

Monthly lunches

Uniform provided

Offsite team celebrations

GTE Technology offers long term careers for passionate people who want to do great work with evolving technology and products.

So whats stopping you Join our team by applying now or reach out to otherwise youll never know what opportunity is waiting for you here at GTE Technology.