Customer Service Representative
Customer Service Representative
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Position Type:Fulltime Hourly
Location:In Office; Portland/Tualatin OR
Wage Scale: $18.00 $20.00 per hour
Benefits: Fulltime Regular Employees (and their families) can enroll in medical dental vision basic life insurance and 401K. Employees will also accrue 80 hours of vacation per year for the first 9 years and eight paid holidays throughout the calendar year.
Responsibilities:
Customer Service tasks and problemsolving with customers
Follow up with customers through phone and email
Accurately process orders application forms and requests into data base
Scheduling
Creating and establishing great relationships with customers
Update transactions status of all customer calls
Meet deadlines
Various administration duties
Other duties maybe assigned
Requirements:
At least 2 years of Customer Service experience
Excellent verbal and written communication skills good organizational skills and professional telephone skills
Data entry experience is a plus but not required
Organizational time management and customer service skills
Strong analytical skills and attention to detail
Prior experience working in construction HVAC fireplace or garage industries is a plus
Regular attendance is required
Why get your Career started with Fireside
With locations in both Oregon and Washington Fireside is the Northwest premier provider of fireplace hearth products and garage doors specializing in the service and installation of quality fireplaces garage doors BBQ firepits and more. We are a growing company that has been in business over 30 years. We pride ourselves in employee training and encourage employee growth within the company.
Fireside is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex national origin ancestry pregnancy age sexual orientation gender identity marital status protected veteran status medical condition or disability or any other characteristic protected by law.
Required Experience:
Unclear Seniority
Employment Type
Hourly
