AI Outcomes Manager
AI Outcomes Manager
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1 Vacancy
Job Description
About Glean
Were on a mission to make knowledge work faster and more humane. We believe that AI will fundamentally transform how people work. In the future everyone will work in tandem with expert AI assistants who find knowledge create and synthesize information and execute work. These assistants will free people up to focus on the higherlevel creative aspects of their work.
Were building a system of intelligence for every company in the world. On the surface you can think of it as Google ChatGPT for the enterprise. Under the hood our platform is the connective tissue between AI and knowledge. It brings all of a companys knowledge together understands it at a deep level provides industryleading search relevance over it and connects it to generative AI agents and applications.
Glean was founded by a seasoned team of former Google search and Facebook engineers who saw a need in the enterprise space for their technical depth and passion for AI. Were a diverse team of curious and creative people who want to help each other get big things doneso we can help other teams do the same.
Were backed by some of the Valleys leading venture capitalistsincluding Sequoia Kleiner Perkins Lightspeed and General Catalystand have assembled a worldclass team with senior leadership experience at Google Slack Facebook Dropbox Rubrik Uber Intercom Pinterest Palantir and others
About the Role
Glean is seeking a talented AI Outcomes Manager to join our rapidly expanding team. The AI Outcomes Manager will play a crucial role in transforming how every department works with the power of Glean. They will work closely with executives and end users combining business acumen product sense and prompting skills to help them transform into an AInative enterprise.
What you will be doing
- Engage with executive sponsors and provide strategic reviews and consult customers on developing and executing on their AI roadmap
- Understand and deeply comprehend Gleans suite of products ensuring the ability to best help customers get the most out of the Glean platform
- Conduct use case discovery workshops and turn those use cases into tangible outcomes
- Shape the future of the product bring the voice of the user to our product and engineering teams and strategically advise on the future of the product
- Proactively identify opportunities to expand Gleans deployment and enhance customer engagement
Who you are
- Hungry curious and consultative mindset
- Strong problemsolving skills with the ability to adapt to different users and scenarios
- Ability to understand various user types and convey a sense of the most valuable applications of AI in diverse job functions
- Excellent communication skills to effectively interact with multiple stakeholder groups
- Creative problem solver with good product sense who can demonstrate and drive the full potential of Gleans capabilities
- Prior experience in consultative roles solutions engineering support or product management is a plus
Benefits
- Competitive compensation
- Medical Vision and Dental coverage
- Flexible work environment and timeoff policy
- 401k
- Company events
- A home office improvement stipend when you first join
- Annual education stipend
- Wellness stipend
- Healthy lunches and dinners provided daily
We are a diverse bunch of people and we want to continue to attract and retain a diverse range of people into our organization. Were committed to an inclusive and diverse company. We do not discriminate based on gender ethnicity sexual orientation religion civil or family status age disability or race.
Required Experience:
Manager
Employment Type
Full Time
