Operation Supervisor - Rotation Edmonton

We are currently hiring an Operation Supervisor for Edmonton Alberta.

Your mission at GardaWorld:

Reporting to the Branch Manager you will be in charge ofthe Cash Services Messenger team. On a daily basis you will be responsiblefor planning organizing and managing the work of your teams and ensuring customer satisfaction.

We are looking for a passionate leader who will be able to establish great relationships with his/her unionized employees.

GardaWorld Cash Services is the #1 supplier of cash services in North America and offers you the opportunity of an exciting career.

We offer:

• Competitive salary and benefits
• Permanent position
• Rotation Schedule every 3 months
• Be part of a dynamic team
• Onsite parking
• International company offering many career opportunities

On a typical day you will:

• Plan organize and manage the work of your employees and ensure customer satisfaction
• Investigate to verify and resolve customers and shippers complaints
• Serve as a contact person for all workers from assigned territories
• Implement schedule and policy changes
• Conduct employee training sessions on subjects such as material handling employee orientation quality improvement and computer use
• Promote safe work activities by conducting safety audits attending company safety meetings and meeting with individual staff members
• Participate in disciplinary process or settlements of grievances.
• Monitor operations to ensure that staff members respect administrative policies and procedures safety rules union contracts and government regulations
• Monitor spending to ensure that expenses are consistent with approved budgets
• Collaborate with other supervisors and staff members in order to formulate and implement policies procedures goals and objectives
• Prepare management recommendations such as proposed fee or schedule changes
• Conduct investigations when necessary in cooperation with internal or external agencies to determine causes of transportation accidents and to improve safety procedures

Your profile:

• 5 years experience in administration and management of unionized employees
• Available to work on an afternoon and evening schedule
• Excellent written and verbal communication skills (English)
• Proficient in Microsoft Word Excel Outlook and PowerPoint
• Valid drivers license with a good driving record
• Health and Safety management experience
• Working knowledge of WCB reporting process
• Possession acquisition license (PAL) If none contingent of passing all necessary security clearance courses provided
• Driven by offering exceptional customer service
• Sense of urgency outstanding communication and problem solving
• Strong teamwork and partnership orientation
• Mechanical and/or electrical inclination is an asset

Interested in the challenge

GardaWorld offers personal growth and advancement opportunities fosters a collaborative environment and encourages team cooperation. You can make a difference in a company that gives you latitude to deliver the best customer service.
We are an equal opportunity employer and take pride in having a diverse environment. We do not discriminate in recruitment hiring training promotion or other employment practices for reasons of race color religion gender sexual orientation national origin age marital or veteran status handicap disability or any other protected status

We thank all candidates for their interest; however we will communicate only with the selected candidates.