Country Manager
Country Manager
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Job Description
Were thrilled to bring Butternut Box to Italy and were searching for an inspirational and strategic leader to spearhead this exciting journey. As ourItaly Country Manager youll be at the helm of our expansion transforming Butternut Box into a household name for dog owners across Italy. Your mission Establish Butternut as the leading D2C subscription fresh pet food brand in Italy while staying true to our core values of care quality and customer delight.
This role is about building leading and growing. Youll own the market entry strategy and drive sustainable business growth balancing both top and bottom line success. To excel youll need eCommerce/D2C expertise a deep understanding of Italian consumers and an unwavering commitment to delivering an exceptional customer experience.Youll have the autonomy to build and nurture a highperforming team shaping a culture that embodies our values. A natural leader you know when to coach when to mentor and when to empower ensuring your team thrives in a dynamic and fastpaced environment.
This isnt just a job its an opportunity toreshape the pet industry in Italy and make tails wag nationwide. As our Italy Country Manager youll have the opportunity to build something special from the ground up making a real difference for dogs and their owners while growing a supportive and valuesdriven team.
A bit about us:
At Butternut Box we put the food back into dog food. We believe dogs deserve to eat the healthiest most natural and tastiest food with none of the nasties. Thats why we make freshly prepared dog food. Cooked like you would at home. Delivered in perfect portions. As a BCorp certified company; you can be sure you are joining a sustainable company who care about our people product and our impact on the environment.
Our mission is to help dogs live healthier happier and longer lives whilst leaving humans smiling after every interaction. Weve come a long way since our cofounders (Kev & Dave) handdelivered the first Butternut Box we now feed a lot of dogs across the UK Ireland Germany Belgium Netherlands & Poland but we want to feed dogs everywhere. And to do this we need a team of brilliant people who share that ambition to come and work with us.
In this role you will
- Lead the launch and operation of Butternut in Italy driving handson overseeing daytoday operations and shaping the commercial strategy.
- Build and nurture a highperforming supportive and inclusive local team empowering them to do their best work while fostering a sense of belonging to our other Butternut locations.
- Develop deep connections with our UK team (Box Office) and other Country Managers in Europe (Netherlands Germany & Poland) ensuring a seamless alignment of our mission culture and ways of working.
- Live and breathe the Butternut values. Consistently putting the customer first in your decision making ensuring they always have the best possible experience.
- Bring the Butternut brand to life in Italy tailoring it to resonate with the local audience while maintaining our core messaging.
- Own the Italian P&L balancing sustainable growth with thoughtful investment in the market.
A bit about you
- You are bilingual fluent in both Italian and English.
- You bring strong experience in a growthfocused commercial or leadership role ideally in eCommerce or D2C with a customerfirst mindset.
- You lead with empathy knowing how to balance coaching and mentoring to create a positive and collaborative team culture.
- Youre a natural relationshipbuilder able to connect with teams across different locations and build strong partnerships.
- You thrive in a dynamic environment embracing challenges with confidence and a solutionsoriented mindset.
- You are excited about joining a missiondriven company that genuinely cares about its customers both two and four legged!
A few things to note:
- Butternut Box is an equal opportunity employer and we value diversity and inclusion. We welcome people of different nationalities backgrounds experiences abilities and perspectives.
- As our business has grown so has our responsibility to our community our planet and our business. We are not perfect but we are committed to doing business the right way and continually improving our social and environmentalperformance.
- Were not looking for agency support with this role.
- The interview process involves a trip to the UK to visit our leadership team at our HQ.
#LIHybrid
Required Experience:
Manager
Employment Type
Full Time
