Mail Office Support Operator all genders
Mail Office Support Operator all genders
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Excited by the opportunity to build innovative digital retail banking products and services in a startup environment backed by one of the leading financial service providers worldwide
Join a brand new Berlin team to support distribution of mail scanning and other office services to the required quality standards via digital & workplace solutions.
As a Mail & Office Support Operatoryou will be expected to meet the needs of the customer/company in providing our products and services while meeting established deadlines quality and productivity standards reporting to a direct manager in our Frankfurt Head Office. As part of a small team you will provide a professional service within our new Berlin building for receiving and shipping of mail scanning as well as supporting clients with basic office solutions such as stationery assisting with minor issues on office print devices other document management systems and assistance with client meeting facilities. Use the latest digital and technical products such as package lockers scanners and tracking devices aligned to global control procedures to ensure a robust and controlled process.
Job Responsibilities
- Operating of functional equipment including mail printing scanning inserting sortation confidential paper bins and other equipment as applicable.
- Support facilities and amenity activities such as client meeting room preparation confidential paper bins collections ad hoc reception coverage.
- Scan documents/files and integrate into agreed document workflow/depositories.
- Handle receipt and collection of mail and courier items including required manifest(s) and documentation.
- Identifynoncompliantactivities resolve discrepancies and escalate as appropriate.
- Maintain record keeping and tracking of data and metrics as required by management.
- Other duties as assigned.
Required qualifications capabilities and skills
- Intermediate written and spoken English and communication skills
- Fluent/Advanced written and spoken German
- Good customer service skills attentiveness able to interact positively and pleasantly.
- Ability to follow directions show initiative work and perform duties under minimal supervision problemsolve and follow through on tasks.
- Able to work flexibly and productively in a fastpaced team environment.
- Detail and deadline oriented with strong emphasis on safeguarding all personal and confidential information.
- Basic understanding of risk and control for the activities responsible; awareness and maintenance of safe working practices related to Health & Safety.
- Intermediate understanding and use of Microsoft Office products;(Excel Word Power Point and Outlook; including email & calendar).
Employment Type
Full-Time
