Customer Service
Customer Service
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$ 33510 - 55580
1 Vacancy
Job Description
Job Description
Responsible for interfacing with customers logistics manufacturing and/or sales or service representatives to handle a variety of presales or postsales service functions. Responds to and /or provides assistance to Keysight trade customer and internal customers in areas such as product/service order fulfillment processes customer service requests such as endtoend order status management repair /calibration requests product changes or returns accounts receivable collections invoicing requirements contract issues/administration or lease administration. May act as lead for team responsible for booking orders and/or processing quotes. In a factory environment order fulfillment activities may include monitoring inventories and coordination of delivery of factory products. Resolves problems by applying established policies procedures and tactics.
- Determines and develops approaches to administrative customer service assignments
- Responsible for customer service tasks which require planning and judgment
- Solves a broad range of customer service problems varying in scope and complexity
Job Qualifications
- May require some higher education or specialized training/certification or equivalent combination of education and experience.
- Typically minimum of 3 years relevant experience for entry to this level.
- Requires complete understanding of general and technical aspects of job.
Job Function
Colorado Pay Range: $33510 $55580
Based on experience education and skills most offers will be between the minimum and the midpoint of the Salary Range listed above.
Note: For other locations pay ranges will vary by region
Keysight Results Bonus Program Eligible
US Employees may be eligible for the following benefits:
- Medical dental and vision
- Health Savings Account
- Health Care and Dependent Care Flexible Spending Accounts
- Life Accident Disability insurance
- Business Travel Accident and Business Travel Health
- 401(k) Plan
- Flexible Time Off Paid Holidays
- Pa
- Discounts Perks
- Tuition Reimbursement
- Adoption Assistance
- ESPP (Employee Stock Purchase Plan)
id Family Leave
***Keysight is an Equal Opportunity Employer.***
Keysight Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin protected veteran status disability or any other protected categories under all applicable laws.
Candidates can be considered to work from the following locations:
Americas : United States : Colorado : Colorado Springs
Job ID :39517
Employment Type
Full Time
