Personal Assistant
Personal Assistant
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Job Description
Personal Assistant
Salary: 33000 per annum plus company benefits
Location: Glasgow
Contract: Permanent Full Time
Shift pattern: 37.5 hours per week Monday Friday between 8.00am 6.00pm with 1 hour break
Work model: Onsite
Williams Lea seeks a Legal Personal Assistant to join our team!
Williams Lea is the leading global provider of skilled technologyenabled businesscritical support services with longterm trusted relationships with bluechip clients across investment banks law firms and professional services firms. Williams Lea employees nearly 7000 people worldwide who provide efficient business services at client sites in often complex and highly regulated environments from centralised Williams Lea onshore facilities and through best cost company offshore locations.
Purpose of role
We are seeking a dynamic and experienced Legal Personal Assistant to provide enhanced proactive support to fee earners to enable them to operate efficiently. The support provided needs to be a seamless legal service to clients. The Legal Personal Assistant role is expected to use a high degree of selfmanagement and initiative and to maintain a high level of confidentiality.
Key Responsibilities:
In line with policies and procedures key responsibilities include but are not limited to:
- Proactively managing complex diaries for both partners and fee earners
- Answering telephone calls in a timely fashion taking clear and detailed messages
- Organising internal and external meetings. Greeting visitors and arranging client refreshments
- Liaising with clients via email or telephone and acting as a point of contact
- Assisting fee earners in the billing and credit control process. Generating accurate billing reports draft bills and accompanying letters in a timely manner Assisting fee earners with finance tasks namely requesting cheques CHAPS/BACS payments bank transfers and paying in money received as appropriate
- Ensuring accurate and timely use of client relationship management tool to facilitate matter opening maintenance closure and archiving
- Maintaining up to date client records on the firms client relationship management tool including client contact details client specific requests in relation to billing and bill formats details of other parties etc in line with the firms policy and processes
- Coordinating fee earner movements and making travel arrangements
- Managing the client and matter inception process ensuring files are opened in a timely manner in accordance with the firms policies
- Managing the process of submitting partner/fee earners expenses in a timely manner
- Coordinating the completion of document production (including digital dictations/manuscript amendments) efiling and file management photocopying and scanning services organising couriers sending out of letters/faxes etc
- Undertaking any departmental specific tasks (e.g. working with Bundledocs Land Registry portal Searchflow etc)
- Adhering to and participating in the AML processes as per the firms protocol
- Actively participating in all relevant training provided
- Demonstrating flexibility with working practices/processes in line with the business need especially in times of pressure/ high workload
- Assisting other members of the department both proactively and at the request of the team leader and work effectively with other legal and support departments as required
- Any other relevant duties as reasonably requested by the fee earners or your line manager
Qualifications/Experience:
- Previous PA experience is essential
- Previous experience within a legal services setting essential
- Exceptional standard of written and verbal communication
- Proficient multitasker
- Competent with the Microsoft Office suite
- Team player
- Excellent interpersonal skills
- Solutions focused
- Have a high level of confidentiality & integrity
- Exceptional attention to detail
Rewards and Benefits:
We believe in supporting our employees in both their professional and personal lives. As part of our commitment to your wellbeing we offer a comprehensive benefits package including but not limited to:
- 25 days holiday plus bank holidays
- Salary sacrifice schemes retail vouchers including our TechScheme which can be used on a range of gadgets such as Smart TVs laptops and computers or household appliances.
- Life Assurance
- Private Medical Insurance
- Dental Insurance
- Health Assessments
- Cycletowork scheme
- Discounted gym memberships
- Referral Scheme
You will also have the opportunity to work for a global employer who is dedicated to offering each and every employee an enjoyable challenging and rewarding career with future career development prospects!
Equality and Diversity
The Company values the differences that a diverse workforce brings to the organisation and will not discriminate because of age disability gender reassignment marriage and civil partnership pregnancy and maternity race (which includes colour nationality and ethnic or national origins) religion or belief sex or sexual orientation (each of these being a protected characteristic in discrimination law). It will not discriminate because of any other irrelevant factor and will build a culture that values openness fairness and transparency.
If you have a disability and would prefer to apply in a different format or would like to make a reasonable adjustment to enable you to make an interview please contact us at .
Employment Type
Full-Time
Key Skills
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