Collision Center Office Coordinator
Collision Center Office Coordinator
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Salary Not Disclosed
1 Vacancy
Job Description
Were expanding our team at the Collision Center of The C. Harper Auto Group and are looking for a dedicated Collision Center Office Coordinator to help elevate our customer experience. If youre passionate about providing exceptional service and thrive in a fastpaced environment this role is perfect for you!
About the Role:
In this role youll serve as a key point of contact for customers and support the daily operations of our Collision Center. Your responsibilities will include clerical tasks cash handling scheduling phone interactions followup calls and ensuring seamless customer service. Attention to detail and strong organizational skills are essential to this role.
Why Youll Love Working Here:
Healthcare Benefits: Full medical dental and vision coverage including a nocost option for medical insurance.
401(k) with Company Contribution: Secure your financial future with our annual company match.
Paid Time Off: Enjoy prorated PTO starting from your 91st day of employment.
Disability & Life Insurance: Shortterm disability and life insurance provided at no cost with options to buy up through Aflac and American Fidelity.
Career Growth: Were a familyowned business with over 40 years in the industry offering numerous opportunities for career advancement.
What Youll Do:
Customer Interaction: Greet customers answer inquiries and provide updates on repair status ensuring a positive experience.
Scheduling: Coordinate repair appointments and follow up on scheduled services to maintain an efficient workflow.
Clerical Work: Manage paperwork invoices and documentation related to repairs and insurance claims.
Cash Handling: Process payments manage receipts and ensure accurate financial transactions.
Phone Interactions & FollowUps: Handle inbound and outbound calls providing customers with timely updates and addressing concerns.
Data Entry: Accurately input customer and repair information into our system to support seamless operations.
Support Team Collaboration: Work closely with technicians estimators and insurance representatives to facilitate smooth operations.
What Were Looking For:
Clerical Experience: Previous experience in an administrative or office role preferably in an automotive or collision center setting.
Cash Handling Skills: Experience managing payments and financial transactions with accuracy.
Strong Communication Skills: Excellent verbal and written communication skills to interact effectively with customers and colleagues.
Organized & DetailOriented: Ability to multitask prioritize responsibilities and maintain accuracy in all tasks.
TechSavvy: Proficiency in Microsoft Office and Google Suite; experience with automotive software is a plus.
Customer Service Focused: A friendly and professional demeanor with a commitment to delivering toptier service.
Who We Are:
C. Harper Auto Group represents top automotive brands like Chevy Buick GMC Cadillac Ford Chrysler Dodge Jeep Ram KIA and Honda. As a familyowned business for over 41 years we prioritize values of honesty integrity loyalty and charity. Our supportive inclusive culture fosters growth and development for both our customers and employees.
Equal Opportunity Employer:
C. Harper Auto Group is committed to diversity and equal opportunities. We do not tolerate discrimination or harassment based on race color religion age sex national origin disability veteran status sexual orientation gender identity or any other protected characteristic.
This is an exciting opportunity to become a vital part of a thriving team. If youre ready to take your administrative and customer service skills to the next level wed love to hear from you!
Required Experience:
IC
Employment Type
Full-Time
