Sr Patient Access Associate - Part Time - Clarkson Tower
Sr Patient Access Associate - Part Time - Clarkson Tower
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Job Description
Serious Medicine is what we do. Being extraordinary is who we are. Every colleague plays a key role in upholding this promise to our patients and their families.
Shift:
Second Shift (United States of America)Sr Patient Access Associate Part Time Clarkson Tower
Nebraska Medicine is seeking a Sr Patient Access Associate. This role serves as the first point of contact for patients visitors and staff ensuring a professional welcoming and efficient experience. Responsibilities include patient registration appointment verification visitor screening and assisting with various administrative tasks. Facetoface and bedside patient contact is a key component of this role requiring strong interpersonal skills to ensure patients and visitors have a positive and supportive experience while maintaining a high level of professionalism and confidentiality. The role requires excellent customer service skills computer literacy and a proactive teamoriented attitude. While prior healthcare experience and EPIC software knowledge are preferred we are happy to train those who are enthusiastic and eager to learn!
Location: Clarkson Tower at Nebraska Medical Center Nebraska Medicine Omaha NE
Schedule:
PartTime
Wednesday Sunday: 4:30 PM 8:30 PM
***Mandatory Training for the first 2 weeks: Mon Fri 7:00 AM 3:30 PM***
Why Work at Nebraska Medicine
Together. Extraordinary. Join a team that values your skills delivering exceptional care through collaboration.
Leading Health Network Work with the regions top academic health network partnering with UNMC to transform lives through education research and patient care.
Diversity and Inclusion We value diverse backgrounds and experiences reflecting the communities we serve.
Educational Support Enjoy up to $5000/year in tuition assistance a 35 discount at Clarkson College and career advancement opportunities with covered educational costs.
Be part of something extraordinary at Nebraska Medicine!
Duties: Sr Patient Access Associate
Ensure patients and customers are greeted in a professional timely and efficient manner and accounts are created accurately and efficiently in order to optimize cash flow for organization while exceeding customer expectations and complying with all state and federal regulations and laws throughout the processes of scheduling confirmation preregistration/pre admission registration/admission insurance verification receipting of payments and patient way finding/escorting. Coverage for position is required 24 hours a day 7 days a week with needs in various areas of the organization including the emergency department. Face to face and bedside patient contact required.
Required Qualifications: Sr Patient Access Associate
Minimum of two years customer service experience required.
High school education or equivalent required.
Ability to work in a proactive selfdirected manner required.
Multitasking and problem solving abilities required.
Strong written and verbal communication skills required.
Strong communication and organizational skills with aptitude for detailoriented work required.
Demonstrates the ability to form and maintain working relationships within the organization to foster a team environment required.
Ability to type 35 wpm with 95 accuracy rating required.
Basic Life Support (BLS) certification within six months of hire or transfer date required required must be from an American Heart Association (AHA) endorsed program (effective for new hires starting January 1 2023 or later). Basic Life Support (BLS) within six months of hire or transfer date required (cost will be funded by department).
Preferred Qualifications: Sr Patient Access Associate
Experience in health care collections registration or revenue cycle preferred.
Associates degree in business healthcare or related field preferred.
Experience in health care revenue cycle functions including insurance or registration preferred.
Experience with Microsoft Office products specifically Word and Excel preferred.
Depending on the position available fluency in Spanish preferred.
Learn More: We are Together. Extraordinary.
Recruiter Contact
Sarah Placzek
Nebraska Medicine is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion marital status sex age national origin disability genetic information sexual orientation gender identity and protected veterans status.
Required Experience:
Senior IC
Employment Type
Part-Time
