The Service Intern position offers students part time employment at a sponsoring store during their education. This program is intended for students interested in a career in the equipment industry as a Service Technician.
Specific Duties Include:
- Part time paid employment at sponsoring store (if store location permits) while attending high school.
- Possible full time paid employment at sponsoring store location following graduation.
- Eligible for the RDO Equipment Co. tool discount program with Matco upon full time employment.
- Maintain acceptable attendance record while in program.
- Adhere to academic policies rules and regulations set forth by the learning center the student is attending.
- Document machine information and repairs completed on work order including parts and fluids used.
- Maintain a clean work area as well as care for all shop tools machines and equipment.
- Identify and communicate solutions for customer service opportunities in the dealerships area of responsibility.
- Maintain technical and product knowledge on all equipment sold within the dealerships area of responsibility.
- Follow all safety rules and regulations while performing work assignments and adhere to all policies and procedures as specified in company manuals and as directed in the employee handbook.
- Conduct self in the presence of customers and community so as to present a professional image of RDO Equipment Co.
- Proactively seek and participate in available companysponsored training in an effort to develop and advance knowledge base and skill set.
- Participate in all company/location driven communication efforts including open book meetings huddles department meetings and other related efforts.
- Maintain a positive and professional working relationship with peers management and support resources with a constant commitment to teamwork and exemplary customer service.
- Perform all other duties as assigned by management in a professional and efficient manner.
Job Requirements:
- High school student
- Mechanical skills
- Strong computer skills
- Excellent customer service skills
- Ability to assemble and perform maintenance functions on equipment
- Excellent communication and written skills
- Strong organizational skills
- Candidates must have valid work authorization and be able to work in the U.S. without company sponsorship.
Required Experience:
Intern