Carrier Team Service Analyst

About HUB International:

HUB International Limited (HUB) is the 5th largest global insurance and employee benefits broker providing a broad array of property casualty risk management life and health employee benefits investment and wealth management products and services. With over 10000 employees in 450 offices throughout North America HUB has grown substantially in part due to our industry leading success in mergers and acquisitions.

About The Carrier Management Team

The Carrier Team assists as the bridge of communication between the Hub Accounting teams and our Insurance Carrier and Broker partners. As a servicing and support unit they work closely to ensure carrier inquiries documentation and escalations are thoroughly researched and resolved.

About the position:

The Carrier Team Analyst is responsible for collecting organizing and interpreting data to create a visual of the departments overall performance for our offshore partners. Utilizing their technical skills they will be able to effectively analyze audit and communicate insight into KPIs escalation volume business gaps and strengths all with the intention of improving efficiencies.

Responsibilities:

Support the various accounting teams in resolving carrier opportunities and documentation management

Monitor assigned cases and tasks to completion

Analyze potential discrepancies and issues and make necessary corrections to inquiries

Review and handle service cases by providing reassurance and ease to partners

Collaborate with supporting departments to ensure a seamless and positive service experience

Identify escalated cases that require additional support and elevated solutions

Build and maintain positive connections with Hub team members and partners

Participate in a positive and collaborative team culture that promotes growth and mentorship

Provide additional aid in various projects and initiatives

RequiredPreferred Qualifications:

Required 2 years with a proven track record of providing exceptional service and support

Professional certification or BA in Business Accounting or related area is preferred

Excellent interpersonal and customer service skills

Adaptability to shifting priorities and managing multiple cases to achieve successful results in a growing environment

Excellent verbal and communication skills to build and maintain positive relationships

Strong organizational and time management skills with the ability to prioritize and meet deadlines

The expected salary range for this position is $22.50 to $28.50 and will be impacted by factors such as the successful candidates skills experience andworking location as well as the specific positions business line scope and level. If you believe that your qualifications and experience surpass the minimum requirements for this role we encourage you to submit your application. By doing so we will be able to keep your application on file for consideration for potential future positions within our organization. HUBInternational is proud to offer comprehensive benefit and total compensation packages whichcould include extended health benefits disability insurance retirement matchingpaidtimeoff benefits eligible bonuses and commissions for some positions.

Disclaimer: By applying to this job and providing your mobile number you are agreeing to receive an initial text from HUB International which you will have the ability to opt out of upon receipt. Message and data rates may apply. Message frequency varies.

HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity national origin religion age color sex sexual orientation gender identity disability or veterans status or any other characteristic protected by local state or federal laws rules or regulations.

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