Infrastructure and Experience Specialist
Infrastructure and Experience Specialist
Posted on :
05-04-2025
Employer Active
1 Vacancy
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Job Description
Description
Position at Zones LLC.
Company Overview:
When it comes to IT solution providers there are a lot of choices. But when it comes to providers with innovative and differentiating endtoend service offerings theres really only one: Zones First Choice for IT.TM
Zones is a Global Solution Provider of endtoend IT solutions with an unmatched supply chain. Positioned to be the IT partner you need Zones a Minority Business Enterprise (MBE) in business for over 35 years specializes in Digital Workplace Cloud & Data Center Networking Security and Managed/Professional/Staffing services. Operating in more than 120 countries leveraging a robust portfolio and utilizing the highest certification levels from key partners including Microsoft Apple Cisco Lenovo Adobe and more Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need they can Consider IT Done. Follow Zones LLC on X @Zones and LinkedIn and Facebook.
Position Overview:
The infrastructure and Experience Specialist (IES) is responsible for supporting the daytoday operations of an organizations IT infrastructure. This role involves managing and troubleshooting servers networks and hardware as well as providing support to end users. The IES will work closely with senior IT staff to ensure smooth operation of systems and networks assist with system upgrades and maintenance and resolve any ITrelated issues that arise.
This position will be located within a highly visible customerfacing location that provides support to Executive level internal and external customers. Most work will be completed onsite within the facility located in Redmond WA.
What youll do as the Infrastructure and Experience Specialist (IES):
The requirements below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description is not intended to be a comprehensive list of the duties and responsibilities of the position and the duties and responsibilities may change without notice.
- Responsible for the maintenance configuration and reliable operation of computer systems network servers and virtualization/clustering.
- Troubleshoot hardware and software errors by using reporting capabilities running diagnostics documenting problems and resolutions prioritizing problems and assessing impact of issues.
- Collaborate with engineering and global network operations teams to ensure cybersecurity as well as site and crosssite network operation.
- Install/upgrade computer components and software and build/integrate automation processes.
- Provide documentation and technical specifications to IT staff for planning and implementing new or upgrades of IT/networking infrastructure.
- Mentor to other teammates and jr. datacenter technicians on datacenter operations
- Upgrade of existing datacenter environment to global standards.
- Additional technical related tasks/activities as they arise.
What you will bring to the team:
- Working knowledge of data center environments servers and network equipment including VLans Clustering Kubernetes Active Directory virtualization and cloud computing.
- Extensive experience in installing monitoring and maintaining data center equipment and ability.
- Exceptional ability to work as part of a team provide IT support and resolve issues.
- Ability to keep up with advancements in data center infrastructure and technologies.
- A proven track record of developing documenting and implementing IT/network strategy and plans
- Exceptional communication skills and professional demeanor.
- Experience with PowerShell scripting and other automation tools
Recommended:
- Bachelors in computer science IT Engineering or 3 years of datacenter work experience.
- System administration and IT certifications in Linux Microsoft or other network related fields are a plus
- Knowledge of current AV trends with understanding of AV networking principals.
- Prior mentoring/training of Jr. level team members.
- CTS Certification
Qualified candidates can expect a salary range of $85000 $95000.
#LIJL1
Zones offers a comprehensive Benefits package
While were committed to providing toptier solutions were just as committed to supporting our own team. Our team members enjoy a variety of comprehensive benefits including medical dental and vision coverage life insurance disability insurance a 401(k) plan with matching provision and many more. Generally Zones currently offers paid time off and personal sick leave in compliance to individual state requirements.
While were committed to providing toptier solutions were just as committed to supporting our own team. Our team members enjoy a variety of comprehensive benefits including medical dental and vision coverage life insurance disability insurance a 401(k) plan with matching provision and many more. Generally Zones currently offers paid time off and personal sick leave in compliance to individual state requirements.
At Zones work is more than a job it is an exciting career on a global team that is client centric has a passion for technology embraces change and lifelong learning in a collaborative culture. And as a Minority Business Enterprise a Corporate Plus member of the Northwest Minority Supplier Development Council and an Equal Employment Opportunity Employer our community is just as diverse. If youre interested in working on the cutting edge of IT innovation sales engineering operations administration and more Zones is the place for you!
All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin veteran status or on the basis of disability.
Zones participates in EVerify. EVerify is a system that compares information from a team members Form I9 to federal records to confirm their eligibility to work in the United States.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
Key Skills
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