Field Service Dispatcher
Field Service Dispatcher
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Job Description
PAPE MATERIAL HANDLING INC. FRESNO CA
FIELD SERVICE DISPATCHER:
Are you a detailedoriented person who thrives in a busy environment Do you enjoy working with a wide variety of teammates and customers to accomplish a shared goal If you answered yes to these questions we would love to hear from you! Pape Material Handling the premier capital equipment dealer in the West is seeking a Service Dispatcher to join their team in Fresno.
At Pape you can count on us to heavily invest in your career through training resources and support. We want to see you grow your skill set and experience and in turn provide excellent compensation worklife balance and benefits for you and your family. Come join our team!
WHAT YOULL DO:
As our Service Dispatcher you will ensure that our field and periodic maintenance technician crew are scheduled and prioritized in an effort to best serve our customers. Every day you will manage the scheduling of technicians monitor service work in process open work orders interact with customers and more! To thrive in this role you must love detail and order have a customer service mindset and enjoy a fastpaced environment.
WHAT YOU NEED:
- Excellent communication customer relations and data entry skills.
- Computer proficiency including experience with Excel and Word.
- Technical knowledge of equipment and dispatching experience is preferred.
Compensation: $22.6732.87/hr (Depending on Experience)
Why work for Pape:
- Competitive pay based on your skills training and experience level.
- Outstanding benefits including 401(k) & Roth 401(k) Retirement Plans with Company Match; Medical Dental Vision and Prescription Insurance; Flexible Spending Accounts (Flex Plans); Life Insurance; Short and LongTerm Disability Insurance; Employee Assistance Program; Online and InstructorLed Training; Tuition Reimbursement for Training Programs.
- Progressive Vacation Plans Sick Leave & Paid Holidays Members receive 80 hours of vacation (First year is prorated for new hires based on start date) 40 hours of Sick Leave and 7 paid holidays each year. Pap vacation plans also have tiers based on your seniority so as your seniority grows your vacation time off does as well.
- Advancement Pape is a dynamic growthoriented organization with a focus on promoting from within.
- Stability and reputation Pape is a familyowned fourthgeneration company with over 160 locations over 4500 members and 85 plus years of experience. Pape is known for their stability honesty and integrity.
- Equipment We have the largest equipment inventory in the West and an unparalleled parts inventory!
- Employee impact Enjoy an opendoor policy where your voice will be heard and your opinions will matter.
- Training You will be provided with training and mentoring to prepare you for your role and continued learning to grow your skills.
The Pape Group maintains a drugfree workplace and as such requires candidates to successfully pass a preemployment drug test.
Employment Type
Full-Time
