Deskside Technician I
Deskside Technician I
Posted on :
05-04-2025
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
05-04-2025
Job Description
Details:
Stefanini Groupis looking forDeskside Technicianfor a globally recognized company!
For interested applicants click the apply button or you may reach out to Alfher Hidalgo at/Alfher for faster processing. Thank you!
For interested applicants click the apply button or you may reach out to Alfher Hidalgo at/Alfher for faster processing. Thank you!
Who we are
Stefanini is a full service global provider of offshore onshore and nearshore IT services including application development and outsourcing services IT infrastructure outsourcing (help desk support and desktop services) systems integration consulting and strategic staffing to Fortune 1000 enterprises around the world. We have over 25000 employees across 77 offices in 40 countries across the Americas Europe Africa Australia and Asia.
What will you do
- Provide hardware/software support services to onsite client including break/fix
- Implement virus detection and eradication procedures
- Diagnose enduser system failures and implement repair solutions
- Diagnose printer and other peripheral devise failures and implement repair solutions
- Troubleshoot network devices in order to ensure connectivity from the PC to the Network
- Provide hardware/software support services to onsite client including break/fix
- Implement virus detection and eradication procedures
- Diagnose enduser system failures and implement repair solutions
- Diagnose printer and other peripheral devise failures and implement repair solutions
- Troubleshoot network devices in order to ensure connectivity from the PC to the Network
What do you need to succeed
- 3 years corporate desk side support experience with strong emphasis supporting Windows 7 and Windows 10
- Experience troubleshooting and replacing hardware onLenovo PCs
- Experience using Active Directory
- Experience supporting Microsoft Office 2007 Microsoft Office 2016 including MS Lync Microsoft Outlook Web Application (OWA) and the Outlook 2016 client
- Experience troubleshooting wireless connectivity issues
- Quality Customer Service skills
- VPN experience.
- Experience with basic hardware printer support
- Experience with Symantec productions including Endpoint Protection Bitlocker SCCM and RDP
What youll get
- Work with brilliant minds often within a global capacity;
- Comprehensive Benefits package that includes 401(k) paid time off tuition reimbursement medical dental and vision insurance and much more;
- Opportunity to participate in professional development eLearning programs within the Stefanini University and other virtual trainings as well.
Why were different
- Brazilian and privately owned company;
- Agility flexibility and innovation are in our DNA;
- Flat organizational structure which enables faster communication and decision making.
Details:
- Knowledge of multiple manufacturers and operating systems.
- Excellent troubleshooting capability.
- Ability to work in a team environment as well as independently.
- Ability to communicate technical information technical audiences.
- Excellent verbal and written communication skills.
- Ability to complete assignments with no supervision.
- Ability to search internally/externally for support information.
- Customeroriented attitude.
- Ability to travel locally and instate to support other sites if applicable.
- Valid drivers license and proof of auto insurance if travel is required.
- Attendance and schedule adherence are requirements of this position.
- This position includes continuous walking bending and lifting equipment sometimes up to 50 pounds and engaging in labor related duties of connecting computer equipment.
- Knows and applies fundamental concepts practices and procedures of particular field of specialization.
#LIAH1
#LIONSITE
Required Experience:
IC
Employment Type
Contract
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