Order Management Agent
Order Management Agent
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
- Ensure smooth and timely process flow for shipments.
- Ensure accurate and timely client billing. Understand all the elements of Order Management DLSOP in Indonesia and correctly interpret this information to fulfill our customers instructions and expectations.
- Ensure accurate and timely data entry into our operating system.
- Ensure compliance at all times to regulations. This includes internal policies and procedures such as Operational Process Standards (OPS) and external government regulations or customer policies / requirements.
- Understand department process flow constantly looking for areas of improved efficiency.
- Overseas communications timely responses to emails and requests (internal and external).
- Utilize all technology tools available in the company to perform customer service and operations duties.
Qualifications :
- Fluent in English
- Good computer skills (Excel Word PowerPoint)
- Proactive strong organizational skills
- Understanding of ocean documentation process a plus
- 6 months to 1 year related experience and/or training; or equivalent combination of education and experience
- Have completed any applicable probationary period.
- Must not currently be on a performance improvement plan and must not have a letter of reprimand issued within the twelve 12 months preceding application for an open position.
- Meet the minimum requirements for the job and be able to perform the essential functions of the position with or without reasonable accommodation.
Additional Information :
- Applying does not warrant an interview or acceptance for the position. You will receive a notice if an interview will take place.
- Expeditors reserves the right to change this Standard at any time and for any reason and to grant exceptions to this Standard based on business needs.
- Application Closing: April 17th 2025
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
