ob Title: Business Analyst Resorts
Job Overview:
As a Business Analyst for our resort you will be responsible for analyzing business processes identifying opportunities for improvement and recommending datadriven solutions to enhance operational efficiency guest satisfaction and profitability. You will work closely with crossfunctional teams including operations finance marketing and IT to gather requirements conduct data analysis and develop actionable insights and recommendations. Your analytical skills business acumen and ability to translate complex data into meaningful insights will be key to driving informed decisionmaking and strategic initiatives.
Responsibilities:
- Data Analysis: Collect analyze and interpret data from various sources to identify trends patterns and insights related to resort operations guest behavior market trends and financial performance.
- Requirements Gathering: Collaborate with stakeholders to understand business needs define project objectives and gather requirements for new initiatives processes or system enhancements.
- Process Improvement: Evaluate existing business processes workflows and systems to identify inefficiencies and areas for improvement. Develop and implement strategies to optimize operations and enhance productivity.
- Reporting and Dashboards: Design and develop reports dashboards and data visualizations to communicate key performance indicators (KPIs) metrics and insights to stakeholders and senior management.
- Financial Analysis: Assist in budgeting forecasting and financial modeling to support strategic planning cost optimization and revenue growth initiatives.
- Project Management: Manage projects from inception to completion including planning monitoring and documentation. Coordinate crossfunctional teams and stakeholders to ensure project success.
- Stakeholder Engagement: Build and maintain strong relationships with internal departments vendors and partners. Communicate findings recommendations and project updates effectively to drive alignment and collaboration.
- Technology Evaluation: Evaluate and recommend technologies tools and solutions that can improve business processes data analytics capabilities and overall performance.
- Continuous Improvement: Stay updated with industry trends best practices and emerging technologies. Identify opportunities for innovation and continuous improvement to maintain a competitive edge.
Qualifications:
- Bachelors degree in Business Administration Finance Economics Information Systems or related field. Masters degree or MBA is a plus.
- Minimum of 13 years of experience as a Business Analyst or similar role preferably in the hospitality or resort industry.
- Strong analytical problemsolving and criticalthinking skills.
- Proficiency in data analysis tools and software (e.g. Excel SQL Tableau Power BI).
- Knowledge of business process modeling project management methodologies and best practices.
- Excellent communication presentation and interpersonal skills.
- Ability to work independently manage multiple priorities and meet deadlines in a fastpaced environment.
Required Experience:
Junior IC