Product Consultant
Product Consultant
Posted on :
05-04-2025
Employer Active
1 Vacancy
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Job Description
What youll do
Regnology is seeking a knowledgeable and customeroriented Regulatory Reporting Support Specialist to join our support team. In this role you will provide specialized support for our regulatory reporting products ensuring that our clients receive timely and accurate assistance. You will play a critical role in helping clients navigate regulatory requirements and maximize the value of our solutions.
Your key accountabilities are:
- Provide expert support for our regulatory reporting products addressing client inquiries and resolving technical issues.
- Answering/solving routing and following up client requests (via ticket system telephone etc).
- Collecting all required data for a ticket to verify analyze and reproduce of errors.
- Troubleshoot and diagnose issues related to data integration report generation and software functionality.
- Collaborate with internal teams including product development and compliance to resolve complex issues and escalate as necessary.
- Maintain detailed documentation of client interactions and technical issues in our support ticketing system.
- Stay uptodate with industry regulations and best practices to provide informed support and guidance.
Why we should decide on you
- Bachelors degree in Finance Information Technology Computer Science or a related field.
- Proven experience in a technical support or clientfacing role preferably in the financial services industry.
- Strong understanding of regulatory reporting requirements and processes.
- Excellent communication skills both written and verbal with the ability to explain complex concepts to nontechnical users.
- Strong problemsolving and analytical skills with a keen attention to detail.
- Ability to work independently and as part of a team in a fastpaced environment.
- Experience with regulatory reporting software and tools.
- Familiarity with financial data formats and integration methods is a plus.
- Knowledge of regulatory frameworks such as CRRIII EMIR or MiFID II is a plus.
Why you should decide on us
- Lets grow together join our market leading SaaS company our agile character and culture of innovation enables you to design our future.
- We provide you with the opportunity to take on responsibility and participate in international projects.
- In addition to our buddyprogram we offer numerous individual and wideranging training opportunities during which you can explore technical and functional areas.
- Our internal mobility initiative encourages colleagues to transfer cross functionally to gain experience and promotes knowledge sharing.
- We are proud of our positive working atmosphere characterized by a supportive team across different locations and countries and transparent communication across all levels.
- Together were better meet your colleagues at our numerous team events.
Recognizing the benefits of working in diverse teams we are committed to equal employment opportunities regardless of gender age nationality ethnic or social origin disability and sexual identity.
Are you interested Apply now!
CS202521
About us
Regnology is a leading technology firm on a mission to bring safety and stability to the financial markets. With an exclusive focus on regulatory reporting and more than 7000 financial institutions 30 regulators and 20 tax authorities as clients were uniquely positioned to bring greater data quality efficiency and cost savings to all market participants. With over 900 employees in 12 countries and a unified data ingestion model powering our work our clients can quickly implement and derive value from our solutions and easily keep pace with ongoing regulatory changes. For more information visit
Want to know more about Regnology Find our news and business events on LinkedIn: to know more about life and people at Regnology Check out our Instagram page: Experience:
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Employment Type
Full-Time
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