At Broadridge weve built a culture where the highest goal is to empower others to accomplish more. If youre passionate about developing your career while helping others along the way come join the Broadridge team.
Broadridge is growing! We are seeking a Lead Site Reliability Engineer to join our team. We are looking for someone responsible for design implementation and operational support of the technical infrastructure for strategic Broadridge applications and services. We are looking to bring on board someone willing to craft technical solutions and automated operational processes for the next generation Broadridge platforms for automation availability performance scale and cost.
This role is considered hybrid which means youll be assigned to a Broadridge office and given the flexibility to work remote and meet in person to learn and collaborate as needed.
Responsibilities:
- Responsible for design implementation and operational support of the technical infrastructure for strategic Broadridge applications and services
- Designs technical solutions and automated operational processes for the next generation Broadridge platforms for automation availability performance scale and cost while working closely with multiple teams including application development teams infrastructure teams vendors and clients if needed to review the infrastructure designs for new projects.
- Ensure the continuous health and reliability of the technical infrastructure and the applications/services it supports through Service Level Objectives (SLOs) metrics/Service Level Indicators (SLIs) and continuous operational process improvements.
- Work with Vendors to implement new capabilities and competencies to the Broadridge technical infrastructure.
- Translates business requirements into technical designs considering automation availability performance scale and cost.
- Ensures technical & security best practices along with Broadridge standards are adhered to in the design of technical infrastructure
- Delivers high quality technical infrastructure ontime following Broadridge processes.
- Owns communicates and sets expectations of day to day work of the SRE (offshore and onshore)
- Tracks Service Level Indicators (SLI) to ensure the health of technical infrastructure and Broadridge services and defines Service Level Objectives (SLOs) for Broadridge Services
- Troubleshoots production issues affecting Broadridge services as needed taking appropriate corrective actions as well as conducts preventative maintenance to ensure capacity scaling security and availability of Broadridge services.
- Understands dependencies between infrastructure components vendor software custom software and other parts of the processing stack that support Broadridge Services
- Implements additional operational improvements for automation monitoring and incident management to increase the reliability of Broadridge services.
- Present and explain Broadridge infrastructure and operational processes to clients and industry groups as needed. Seeks ways to improve the alignment of Broadridge technology infrastructure to clients needs.
- Guides more junior associates through established processes.
- Works with senior leaders to architect solutions with technical vision maintainability and total cost of ownership in mind.
- Participates and contributes in strategic planning discussions with technical business and client stakeholders.
- Establishes Design Patterns used by the technical infrastructure.
Skills/Competencies:
- Solid work experience with commercial service infrastructure at both a software and infrastructure level.
- Functional skills System Design and Architecture DevOps / Deployment automation Troubleshooting Service Monitoring.
- Passionate teammate who understands and respects personal & cultural differences
- Ability to work under pressure and be highly adaptable
- Strong written and communications skills for collaboration with various teams and upper management
- Solid analytical skills especially in area of translating business requirements into technical design with a continuous focus on aligning technical roadmap with the immediate and longterm Business strategy
- Able to adapt and embrace change and support business strategy and vision.
- Knowledge of nextgeneration design patterns/architecture like microservices layered pattern cloud.
- Strong aptitude for learning new skills and new technologies
Preferred Qualifications:
- Bachelors degree in computer science computer engineering or in a related field.
- SWIFT Environment/Ecosystem work experience.
- 10 years of experience within a programming and application system environment with solid experience and a working knowledge in the following technologies:
- OS: Windows Linux nice to have
- Automation: Terraform Bladelogic Chef Jenkins Ansible
- Cloud: AWS Azure
- Scripting: Powershell Perl Shell Scripts
Salary range $120000 $130000. Bonus Eligible.
Broadridge considers various factors when evaluating a candidates final salary including but not limited to relevant experience skills and education.
Please visitwww.broadridgebenefitsfor more information on our comprehensive benefit offerings.
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We are dedicated to fostering a collaborative engaging and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe understood and valued and we work diligently and collaboratively to ensure Broadridge is a companyand ultimately a communitythat recognizes and celebrates everyones unique perspective.
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Disability Assistance
We recognize that ensuring our longterm success means creating an environment where everyone is welcome where everyones strengths are valued and where everyone can perform at their best. Broadridge provides equal employment opportunities to all associates and applicants for employment without regard to race color religion sex (including sexual orientation gender identity or expression and pregnancy) marital status national origin ethnic origin age disability genetic information military or veteran status and other protected characteristics protected by applicable federal state or local laws.
If you need assistance or would like to request reasonable accommodations during the application and/or hiring process please contact us ator by sending an email to.