Body Shop Estimator
Body Shop Estimator
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1 Vacancy
Job Description
Job Details
Description
The Russ Darrow Group is looking for motivated individuals to join our team! Our passion for our products loyalty to our customers and dedication to our communities inspires us to be the best. The Darrow Difference is the foundation of our success and we want you to be a part of it!
Are you outgoing enjoy meeting new people and have a passion for the latest technology Are you looking for a fulfilling career and not just another job At the Russ Darrow Group we share the same commitment to our employees as we do our customers after all a great customer experience is only possible with great employees.
What We Offer
We believe in investing in our employees growth and wellbeing thats why we provide continuous training advancement opportunities competitive compensation flexible schedules comprehensive benefits and employee assistance programs. Our culture emphasizes family values diversity and teamwork ensuring exceptional service through empowered and dedicated team members.
No experience No problem! Were eager to train the right candidates from the ground up. Our topnotch tools and resources will help you succeed! With over five decades of success our experienced management teams will provide comprehensive training and support from day one.
If youre ready to join a team that values community involvement career development and a legacy of excellence wed love to hear from you!
Summary
This role involves overseeing the entire collision repair process from start to finish ensuring both customers and insurance partners receive topnotch service. Key responsibilities include greeting customers professionally educating them on the repair and insurance claim process and preparing accurate repair damage reports. The position requires managing the workflow of repairs coordinating sublet work negotiating timelines and ensuring highquality timely repairs. Additionally the role demands excellent interpersonal skills to maintain strong relationships with both customers and insurance partners utilizing tact and diplomacy in all interactions.
Responsibilities
Greet each customer in a professional and courteous manner.
Educate the customer about the collision repair process; including insurance claims processing payment procedures repair techniques repair needs and approximate repair time.
Prepare all repair damage reports in an accurate and precise manner.
Supervise and route each repair; including disbursement of all paperwork scheduling monitoring repairs negotiating repair times coordinating sublet work and all other aspects of the repair.
Provide the consumer with the most expeditious and high quality repair available.
Uses tact and diplomacy when dealing with internal and external customers.
Service all insurance accounts in order to maintain those business relationships vital to Russ Darrows success.
Qualifications
Qualifications
- Experience in the estimating/body shop/automotive field or insurance company a big PLUS
- ICar certification preferred
- Proficient in the use of estimating software
- Knowledge of insurance procedures and requirements
- Excellent verbal and written communication skills
- Ability to write routine reports and correspondence
- Must assume responsibility for accuracy and timeliness of work product
- Valid drivers license
Benefits
- Competitive Compensation Plans
- Full Benefits Package
- Medical Dental & Vision
- 401k with Company Match
- HSA with Company Contribution
- PTO
- Growth and Advancement Opportunities
- Continuous Training and Development
Employment Type
Full-Time
