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You will be updated with latest job alerts via emailWe are Hiring for HDFC Sales Ltd
Position: Location Head Mortgage Sales Department
LocationAgra Uttar Pradesh
Position Reporting Associate Regional Manager Mortgage Sales
Experience: 15 20 Years in Mortgage Sales business
Team Management: 100150 Salesforce professionals
Salary : 15 LPA Incentive
Contact for Interview :
Desired Candidate Profile:
Roles & Responsibilities:
1.ASM Review Once in a month DRM/ ARM (Incase DRM is not there)
SSR Strategy Meeting Once in a month 15th of the month
oAchievement and shortcoming of last months strategy
oAchievement Vs target for the last month
oComparison of sales leads and conversions trends
oAnalyze the LSR/ SLR of all projects
oAnalysis on LTC leads
oDiscussion on mapping and relationship of high selling projects
oProgress on focused projects
oAnalysis of new sources added in the current month
oAnalysis of top selling BSA/ brokers
oAnalysis of future identified projects
BSA
oAchievement and shortcoming of last months BSA strategy meeting
oAgeing of BSA approvals
oVintage of BSAs Vs performance
oStrategy for inactive BSAs
oStrategy for empanelling non builder BSA
oSSR analysis of BSA
NPE Rising Stars
oRising Star Employee with no experience should perform (PE) in 6 months
Employees with experience should perform (PE) in 3 months
oAchievement and shortcoming of last months NPE strategies
oAnalysis of sources and quality of sources of NPE
oDiscussion on analysis done by the ASM of Sales Patri files for employees who are NPE for consecutive three months
Hiring
oAchievement and shortcoming of last months hiring strategy
oFinalize the hiring budget
Retention
oAnalyze the short compensation / incentive report from HO
oAnalyze the attrition rate report shared from HO
oAnalyze the Exit Interview report shared by Regional HR
PAMS
oAchievement and shortcoming of last months PAMS strategies
oAnalysis of performance on approved projects
oAgeing of project approval
oAnalysis of project approval visit
Geography mapping
oAchievement and shortcoming of last months geography mapping
oDiscuss last months audit by various levels of leadership and findings
oPending area mapping and deadlines
Entertainment policy
oBudgets and expense analysis
oOutcomes of the earlier activities
oStrategy for future activities
Marketing Activities
oAchievement and shortcoming of last months marketing activities
oParticipate with ASMs and teams in case of high selling projects marketing activities
oDiscussion on corporate activities
2.Financial Services strategy meeting ARM/ DRM (Incase ARM is not there)
Achievement and shortcoming of last months FS meeting
Monthly review with the FS managers & HL managers to achieve 50 insurance penetration
Discuss and plan strategy for FOSs with less than 50
3.Credit Meeting ARM/ DRM (Incase ARM is not there)
Achievement and shortcoming of last months credit meeting with the Credit team
All credit metrics to be reviewed
oRescan
oTATs on Login to RHDFC
oFile completeness
oStaffing
Discussion of HDFC/ HSPL related issues and plan strategy to resolve
4.LMS Strategy Meeting ARM/ DRM (Incase ARM is not there)
Monthly strategy meeting with the LMS manager on the basis of following points
oTotal Lead conversion ratio
oLeads to Appt Ratio
oAppts to Login Ratio
oLost to competition and rejection ratios
oLMS calling Y and N analysis
oSO wise lead conversion ratio
oSO wise Pending Attention and Action cases
oMatch lead count with SSR for all teams
oSource wise conversion ratios. (HDFC booking walkin HSPL key sales partners)
oCall conversation listening
oKey Ratios: LTC Rejections & Follow ups
5.Training ARM/ DRM (Incase ARM is not there)
Monthlymeeting with L & D manager to ensure trainings have been imparted as per the training calendars
Address new joinees during Induction and meet them regularly for next three months
Discussion of PACE results
Take feedback from L&D Manager about Sales employees and take necessary actions
Take feedback from Sales employees about L&D Managers and share the feedback with the Regional L&D Manager
30 checking of Patri file of a new joinee at the training stage to understand if the training process has been properly implemented or not
6.JD Implementation DRM/ ARM (Incase DRM is not there)
Responsible for JD implementation of all downline hierarchies
oFocus group discussions with all hierarchies on understanding and implementation of their JDs
oUnderstand the gaps in implementation
oDiscuss with seniors and define action plans to fill up the gaps
7.Team Management and Development DRM/ ARM
Responsible for maintaining a culture of fairness openness happiness and transparency. Should be accessible to his indirect reports in case of escalations and maintain smooth interdepartmental functioning with adherence to processes. Create an encouraging environment and motivate the team to achieve their professional and personal goals. Identifying the high potential employees and coaching them for next level.
8.Expansion of geography (Incase the DRM is managing the branch independently) ARM/ DRM (Incase ARM is not there)
Responsible for identifying untapped market
9.Source Relationship management DRM/ ARM (Incase DRM is not there)
SM will be responsible to maintain relationship with CF & property funds projects.
SM will maintain with all Category A Builders and selective large broker relationships in all locations.
SM will maintain the SDB of all these sources in excel.
Visit each source at least once in a month to ensure HSPL relationship is maintained. This will help audit and resolving any issues with HSPL.
10.Town Hall
Conduct Town hall for the location on 1st and 16th working day of the month
Minutes of the town hall should be recorded and shared with Reporting Manager
Achievement and shortcoming of last town halls
11.Market Intelligence
Submission of market intelligent report to the management on a monthly basis
Meet his counterparts from competition
12.Discipline
SM needs to maintain and observe discipline for all the locations
PSHP (Prevention of Sexual Harassment Policy at work place)
Time discipline Attendance of Hierarchy
Manage inter and intra department issues
Adhering to company process related HR JD SOPs.
Geography mapping of teams.
13.HDFC related relationship with BD Team BM and technical team.
Deal with HDFC marketing: Attend monthly meeting if any with all data on project approvals pending SSR exposure reports. Follow up with marketing for pending project approval apart from pushing them during PAC and apart from following up with legal and technical.
Submit schemes to HDFC marketing team and get approvals from them for all locations.
Report problems at various developer counters through emails should business not be up to expectations which are HDFC CF relationships.
Support HDFC branches with adequate manpower
14.Manage Product Mix
Manage various product mix such as BT REACH Non Housing small CF land loan selfconstruction loan
Contact for Interview
Email :
Required Experience:
Director
Full-Time