drjobs Executive- Audit Compliance

Executive- Audit Compliance

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1 Vacancy
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Job Location drjobs

Vadodara - India

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Description
Job Title: Audit and Compliance
Job Location: Vadodara Gujarat
Shift Timings: 6 pm to 4 am IST (Night shift)
Job and Responsibilities:
  • Implement Quality Monitoring Standards & followups taking corrective measures towards improvement
  • Introduce new policies and procedures in area which are lacking in quality and keeping the track of the new compliances for the new process
  • Highlight areas of risk in the process and present it with several generic data & reports to streamline the quality output
  • Participate in huddle sessions share inputs related to error trends and process updates with the Team Manager.
  • Iterative Performance Analysis depending on client & process requirements
  • Follow quality processes thoroughly using checklist standards.
  • Responsible for complying with all QMS Policies and procedures.
Qualifications:
  • Post Graduates /Graduates from any stream.
Mandatory Skill Sets:
  • Previous Call Center Audit and Quality Management experience
  • Excellent English verbal communication skills
  • MS Office (Word Excel PowerPoint) Internet
  • Average typing speed of 3540 WPM


Employment Type

Full Time

Company Industry

About Company

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