Dynamics 365 Customer Engagement CE - Technical Architect
Dynamics 365 Customer Engagement CE - Technical Architect
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Who is sa.global
sa.global is a leading Microsoft Gold Partner providing industryfocused Microsoft Dynamics 365based ERP CRM HCM and business intelligence solutions. With over 31 years of experience we help over 500000 Microsoft Dynamics users across 80 countries to deliver operational excellence and financial performance for their organizations. An 11time winner of the coveted Microsoft Dynamics Partner of the Year Award sa.global is also a part of Microsofts elite Inner Circle. Established in 1990 we are now an 800 member strong global organization with presence in 25 countries.
For more information about sa.global please click www.saglobal.
Why Choose sa.global
Open flexible vibrant collaborative and diverse these are just some of the terms that our employees use to describe the culture at sa.global. We believe and encourage innovative and dynamic thinking. Our culture and values give us the extra edge to help us scale greater heights.
Led by our Core Values: Agile Capable and Committed which form an integral part of who we are we constantly strive to provide an inclusive work environment. Our employees come from varied cultural and social backgrounds and we strive each day to work towards making sa.global a great place to work.
About the Role
We offer a career with growth opportunities in a dynamic collaborative and supportive organization. We also have a strong and ethical working culture. If youd to work with a team that is passionate about their work while also having a good sense of fun you might have just found what you are looking for!
sa.global is looking for a motivated and skilled D365 Customer Engagement (CE) Technical Architect to join our dynamic consulting team in India!
Main Responsibilities as a D365 CE Technical Architect
- Lead the design and architecture of endtoend solutions on the D365 CE platform considering business requirements industry best practices and future scalability
- Collaborate with business stakeholders functional consultants and business analysts to gather and analyse business requirements translating them into technical specifications and solution design documents
- Develop integration strategies and design integration solutions between D365 CE and other systems within the organizations IT landscape as well as with thirdparty applications and external data sources
- Provide guidance and oversight to development teams in the customization and configuration of D365 CE to meet the specific business needs of the client
- Design the data model entities attributes and relationships in D365 CE to ensure data integrity consistency and optimal performance
- Define security models and access control strategies while ensuring that the implemented solution complies with relevant security and data privacy standards
- Analyse and optimize the performance of D365 CE solutions identifying bottlenecks and implementing improvements to enhance system efficiency
- Technical leader and mentor to the development team providing guidance on best practices coding standards and solution architecture
- Establish and enforce governance processes to ensure the quality consistency and compliance of D365 CE solutions across the organization
- Communicate complex technical concepts to nontechnical stakeholders effectively facilitating discussions and decisionmaking related to the solution design
- Keep abreast of the latest features updates and best practices related to D365 CE and ensure that the organization is leveraging the platform effectively
Skills and Experience
- Proven experience as a Technical Architect or similar with a focus on D365 CE implementations
- Demonstrated 1015 years of experience in D365 CRM/CE
- Strong understanding of business processes in Sales Marketing Customer Service Field Service and Project Operations
- Proficient in customizing and configuring D365 CE using PowerApps Power Automate and Power BI
- Expert level in data migration strategy data modelling and data integration
- Wellversed on previous versions of Dynamics CRM 2015/2016
- Familiar with D365 CE SDK development tools and Azure services
- Vast experience in presales and configuring demos
- Proven experience with integration tools and methods to connect D365 CE with other systems
- Excellent problemsolving and analytical skills with the ability to translate business requirements into functional solutions
- Exceptional leadership skills interpersonal skills and communication skills with the ability to work collaboratively and effectively with crossfunctional teams and stakeholders
- Microsoft certifications in Dynamics 365 Customer Engagement (e.g. Microsoft Certified: Dynamics 365 Power Platform Solution Architect Expert) are highly desirable
- MBA in Sales Marketing Operations or PostGraduate Degree
- Ability to work independently and as part of a global team
- Possess strong relationshipbuilding expertise with a wide and varied audience internally and externally
- Strong attention to detail and a keen desire to deliver the highest quality solutions to customers
- Excellent business communication skills with effective presentation and demonstration skills.
Contact Us!
If this is a promising opportunity for you and you possess the desired skills and experience please apply for the role. We will be in touch!
If youre not looking for a job change but know someone that is please share the details of this open position with them.
Employment Type
Full-Time
