Supervisor Student Services
Supervisor Student Services
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Supervises workflow and processes by coordinating and overseeing work assignments for graduate admissions operations. Ensures relevant policies procedures and laws are followed. Participates in the interview process as well as assesses develops and provides training for new and existing employees. Assists other areas as requested and learns relevant processes and skills. Handles escalated inquiries from students departments and staff. Evaluates escalated graduate admissions applications. May assist in program management department relations etc. Staff are required to be in the office; this is not a remote position. After 90 days and with management approval employees may have the opportunity to work up to three days a week remotely although this is subject to change.
Responsibilities
Supervise processes and workflow including prioritizing daily work activities evaluating outcomes and recommending changes Assist in training staff in requisite skills for daily workload management Serve as a resource to identify research and resolve problems and complaints Evaluate graduate applications and relevant materials Handle escalated cases and queries Coordinate and oversee task scheduling Build and update resources for the graduate area Provide all aspects of graduate admissions support to staff and students and departments Assist other areas as requested Other duties as assigned Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.
Minimum Qualifications
Five years of experience in a related field with two of those years working as a supervisor or equivalency (one year of education can be substituted for two years of related work experience); knowledge of related trade or department specific equipment systems and procedures. Demonstrated organizational human relations and effective communication skills are also required. Some areas of assignment may require additional experience specific licensures or registrations. Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description
Required Experience:
Manager
Employment Type
Student
