Business Development Coordinator
Business Development Coordinator
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Fuel Powersports is looking for a BDC to join our growing team!
BUSINESS SKILLS REQUIRED:
- Conversing with customers to discuss needs and directing them appropriately within the service Department.
- Speaking clearly and persuasively in positive or negative situations.
- Knowledge of telephone text and email techniques and etiquette.
- Familiarity with service procedures processes and followup.
- Active listening skills and a commitment to delivering exceptional customer experiences.
- Enjoyment in providing customer enthusiasm.
- Interest in the powersports industry.
- Strong customer service and phone skills.
- Organizational followup and paperflow handling abilities.
- Quick thinking and learning.
- Positive flexible and processoriented mindset.
- Selfmotivation enthusiasm and attention to detail.
- Professional demeanor with a confident attitude.
- Prepares records and submits warranty claims to the factory or distributor.
- Ensures timely processing of warranty claims for each franchise or distributor.
- Verifies criteria required by the factory or distributor.
- Reconciles warranty receivables with payments through accounting schedules.
- Resubmits rejected claims promptly or obtains authorization for writeoffs.
- Follows up on outstanding claims payments.
BRING THIS:
Positive Attitude with you every day
Desire to helpcustomers selecta vehicle by asking questions and listening carefully
Text email phone and inperson customer service communication
Continuously develop product knowledge. Know our productofferings options andtechnologies
Execute highquality video and inperson demonstrations of new/used vehicles
Ability to form relationships andbuild clientsfor life
Take advantage of free training provided to help you succeed
QUALIFICATIONS:
Tuesday Saturday work week (Sunday & Monday OFF)
Enthusiastic selfstarter ambition is key
Ready to learning about new products eager to improve
Exceptionalcommunication skills inperson on the phonewith customers and team members
Professional wellgroomed personal appearance
Clean driving record and valid drivers license
Required Experience:
IC
Employment Type
Full-Time
