Director of Sales Operations
Director of Sales Operations
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1 Vacancy
Job Description
Director of Sales Operations
Reports to: EVP of Sales
Overview
We are seeking an experienced and resultsdriven Director of Sales Operations to lead optimize and enhance our sales processes to drive revenue growth and operational excellence. This role will be the central hub (bellybutton) of the sales organization ensuring alignment between Sales Sales Operations Marketing and Salesforce CRM. Acting as the hammer of the team this individual will enforce process adherence optimize sales productivity and provide datadriven insights to maximize efficiency.
This role requires a strategic mindset with a handson approachensuring our sales processes are followed continuously improved and aligned with business objectives.
Key Responsibilities
1. Sales Process Optimization &
Develop and execute strategies to enhance sales productivity effectiveness and efficiency.
Lead sales operations functions including forecasting analytics territory planning and performance measurement.
Ensure CRM hygiene process adherence and automation adoption optimizing workflows and reporting accuracy.
Work closely with sales leadership to identify growth opportunities and refine gotomarket strategies.
Establish and enforce Rules of Engagement ensuring clear handoffs and accountability between teams.
2. Sales Enablement & Training
Oversee the development of sales training programs and ensure continuous improvement in sales methodologies.
Implement and optimize sales tools CRM systems and automation technologies to streamline operations.
Supervise the creation and maintenance of sales collateral training materials and playbooks to support the sales team.
Design and manage a quarterly enablement calendar ensuring sales teams are equipped with the necessary knowledge tools and best practices.
3. DataDriven Decision Making & Performance Metrics
Drive a metricsdriven culture analyzing sales performance trends and key performance indicators (KPIs)to guide strategic decisions.
Establish and maintain a sales scorecard monitoring compliance with pipeline management forecasting accuracy and process adherence.
Provide weekly and monthly sales performance reports as well as Quarterly Board reports with key insights to inform executive decisionmaking.
Conduct win/loss analysis to identify improvement areas and optimize deal .
4. CrossFunctional Alignment & Collaboration
Collaborate with Marketing Accounting and Operations to align sales strategies with overall business objectives.
Work closely with internal department teams to ensure seamless crossfunctional collaboration.
Oversee the proposal management process ensuring timely and highquality delivery of proposals.
Manage and optimize sales messaging email templates call scripts and promotional materials to drive consistency in outreach.
5. Team Leadership & Development
Manage and mentor a highperforming sales operations team fostering professional growth and development.
Provide leadership to a sales operational support hire (Proposal Coordinator) ensuring they are equipped to handle daytoday sales enablement tasks.
Lead ongoing training initiatives on relevant topics tools and best practices to ensure continuous improvement across the team.
6. Event & Outreach Coordination
Partner with marketing and sales leadership to plan and execute events such as trade shows networking sessions and promotional outings.
Oversee the creation and distribution of promotional materials ensuring alignment with brand guidelines.
Analyze budgets and collaborate with the EVP of Sales to evaluate ROI on promotional event spend.
Ideal Candidate Profile
5 years of experience in sales operationssales enablement or revenue operations with leadership experience preferred.
Strong proficiency inSalesforce CRM sales analytics forecasting and automation tools.
Proven ability toenforce sales processes drive accountability and improve operational efficiency.
Experience developingtraining programs sales enablement strategies and process improvement initiatives.
Analytical mindset with adatadriven approachto decisionmaking and sales performance optimization.
Excellent leadership communication and crossfunctional collaboration skills
Why Join 4M
Be a key part of agrowing sales teamwith direct impact on business success.
Handson rolewith clear ownership of proposal development and .
Work with a supportive leadership team that values highquality work and continuous improvement.
Competitive salary benefits and career development opportunities.
If you are adetailoriented deadlinedriven professionalwho thrives onwriting organizing and managing proposalswe invite you to apply and be part of 4Ms success!
Required Experience:
Director
Employment Type
Full Time
